Your Satisfaction, Our Smile
With the philosophy of “Your Satisfaction, Our Smile” SMILE always places customer satisfaction as its top priority.
At the same time, we continuously pursue professionalism within our team and strive to spread the positive values that a smile can bring to the community. Through our IT outsourcing services, SMILE is committed to delivering practical and valuable solutions that support our clients’ business growth and success.
As a trusted technology partner, we will continue providing high-quality services while aiming to become one of Japan’s leading IT companies in the field of outsourcing services for the global market.
MISSION
SMILE’s mission is to provide the most suitable IT solutions for each client, tailored to their specific business needs and goals. We go beyond system development by delivering practical services that enhance operational efficiency, improve quality, and support sustainable business growth.
We believe that a truly valuable solution not only delivers short-term results, but also builds a strong foundation for long-term and sustainable growth.
- SMILE has partnered with more than 30 companies across Japan and Vietnam.
- 60 IT projects across various industries have been successfully delivered by SMILE.
- We have helped our clients improve operational efficiency by 15% – 30% through our solutions.
- Some of our projects have reduced operational time by up to 90% and helped clients save hundreds of thousands of dollars annually.
Practical Solutions
SMILE focuses on delivering practical value that truly benefits our clients in their day-to-day operations. We go beyond system development by pursuing tangible results such as improved operational efficiency, cost optimization and enhanced quality. To date, we have achieved a 100% project delivery rate and maintained an average client satisfaction rating of 4.3/5. Moving forward, SMILE will continue providing IT solutions that deliver measurable and lasting impact for our clients.
Long-Term Partnership
SMILE values long-term partnerships built on trust and sustainable collaboration. We are committed to ensuring high project quality while fostering lasting relationships with partners both in Japan and internationally.
Social Contribution
With the philosophy of “Optimal Solutions, Core Values, and Sustainable Growth,” SMILE is committed to contributing to the sustainable development of society through high-quality IT services. We also place strong emphasis on IT and Japanese language education, supporting the growth of the next generation of global technology talent and creating a better future for society.
Creating Technological Value for People and Society.
As SMILE approaches its 10th anniversary, we continue to pursue ambitious goals and embrace new challenges with the passion, creativity and perseverance of a young IT company. Growing together with our clients, we are expanding beyond Japan into the global market to deliver high-quality IT solutions worldwide. Through technology, SMILE remains committed to creating lasting value for people, businesses and society.
Choose SMILE
Rich Experience in Diverse Industries
We have delivered projects across various industries, including construction, transportation, manufacturing, healthcare and e-commerce. By understanding each industry’s unique challenges, we provide practical solutions that enhance business value.
Reliable Quality and Dedicated Support
We prioritize on-time delivery, security and customer satisfaction while providing continuous support throughout the entire process, from planning and development to operation and maintenance.
Business Optimization Through Advanced Technology
By leveraging the latest IT technologies, we optimize business processes and reduce operational costs. Our solutions help businesses improve operational efficiency and achieve sustainable growth.
Highly Skilled and Passionate Team
Our young and motivated team continuously strengthens their expertise through learning and practical experience. With innovative thinking and strong technical capabilities, we deliver effective solutions tailored to our clients’ needs.
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Building systems that fit the field and continue to create value. We design and develop systems not only according to requirements, but also from the perspective of real users, business workflows and continuous improvement after release. Our goal is to build solutions that are truly useful in the field and continue to be used over time.
Pham Ngoc Manh
Japan -
Making DX more accessible with Japanese quality and Vietnam’s development power. By combining the quality, responsiveness and reliability expected by Japanese customers with Vietnam’s strong development capabilities, SMILE delivers both cost efficiency and speed. We make DX a more practical and achievable choice for businesses.
Pham Ngoc Manh
Japan -
Connecting people and technology to create real business value. SMILE supports business improvement, DX transformation and system development by solving customer challenges through technology. We are not just a development company, but a technology partner committed to business growth.
Nguyen Duc Su
Viet Nam
Company History
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March 2024
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March 25, 2024
SMILE Co., Ltd.
2F, Niibori Guitar Building, 2-1-18 Minatocho, Funabashi, Chiba
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Representative
Pham Ngoc Manh
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Capital
5 million yen
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June 2024
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June 18, 2024
SMILE TECHNOLOGY JSC
No. 26–28, Alley 180, Thai Thinh Street, Dong Da Ward, Hanoi, Vietnam
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Representative
Nguyen Duc Su
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Capital
1.000.000.000 VND
