{"id":5271,"date":"2026-07-27T19:49:50","date_gmt":"2026-07-27T10:49:50","guid":{"rendered":"https:\/\/smilesoftware.org\/?p=5271"},"modified":"2026-07-30T19:54:05","modified_gmt":"2026-07-30T10:54:05","slug":"ai%e3%82%a8%e3%83%bc%e3%82%b8%e3%82%a7%e3%83%b3%e3%83%88%e3%81%a7%e5%96%b6%e6%a5%ad%e3%83%a1%e3%83%bc%e3%83%ab%e5%af%be%e5%bf%9c%e3%81%a8crm%e9%81%8b%e7%94%a8%e3%82%92%e5%8a%b9%e7%8e%87%e5%8c%96","status":"publish","type":"post","link":"https:\/\/smilesoftware.org\/vn\/ai%E3%82%A8%E3%83%BC%E3%82%B8%E3%82%A7%E3%83%B3%E3%83%88%E3%81%A7%E5%96%B6%E6%A5%AD%E3%83%A1%E3%83%BC%E3%83%AB%E5%AF%BE%E5%BF%9C%E3%81%A8crm%E9%81%8B%E7%94%A8%E3%82%92%E5%8A%B9%E7%8E%87%E5%8C%96\/","title":{"rendered":"PoC n\u1ed9i b\u1ed9: \u1ee8ng d\u1ee5ng AI Agent nh\u1eb1m n\u00e2ng cao hi\u1ec7u qu\u1ea3 x\u1eed l\u00fd email b\u00e1n h\u00e0ng v\u00e0 v\u1eadn h\u00e0nh CRM"},"content":{"rendered":"<div class=\"wp-block-group smile-post-content\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><header class=\"smile-article-header\"><div><span class=\"smile-category-pill\">Project<\/span><span class=\"smile-date\">2026-07-24<\/span><\/div><h1 class=\"smile-article-title\">PoC n\u1ed9i b\u1ed9: \u1ee8ng d\u1ee5ng AI Agent nh\u1eb1m n\u00e2ng cao hi\u1ec7u qu\u1ea3 x\u1eed l\u00fd email b\u00e1n h\u00e0ng v\u00e0 v\u1eadn h\u00e0nh CRM<\/h1><p class=\"smile-excerpt\"><\/p><\/header>\n\n\n<div class=\"wp-block-group has-text-color has-link-color wp-elements-e4e53c17ff60fff87df76beba7cb3229\" style=\"color:#475569;padding-top:20px;padding-bottom:20px;font-size:17px\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>Trong b\u1ed9 ph\u1eadn kinh doanh, khi email \u0111\u1ebfn, th\u00f4ng tin lead v\u00e0 l\u1ecbch s\u1eed trao \u0111\u1ed5i tr\u01b0\u1edbc \u0111\u00e2y n\u1eb1m r\u1ea3i r\u00e1c \u1edf nhi\u1ec1u n\u01a1i, t\u1ed1c \u0111\u1ed9 ph\u1ea3n h\u1ed3i ban \u0111\u1ea7u v\u00e0 ch\u1ea5t l\u01b0\u1ee3ng follow-up d\u1ec5 tr\u1edf n\u00ean kh\u00f4ng \u0111\u1ed3ng \u0111\u1ec1u. Trong PoC n\u00e0y, m\u1ee5c ti\u00eau kh\u00f4ng ph\u1ea3i l\u00e0 thay th\u1ebf quy\u1ebft \u0111\u1ecbnh c\u1ee7a nh\u00e2n vi\u00ean kinh doanh, m\u00e0 l\u00e0 d\u00f9ng AI agent \u0111\u1ec3 h\u1ed7 tr\u1ee3 b\u01b0\u1edbc s\u1eafp x\u1ebfp th\u00f4ng tin tr\u01b0\u1edbc khi ra quy\u1ebft \u0111\u1ecbnh; c\u00e1c t\u00e1c v\u1ee5 nh\u01b0 t\u00f3m t\u1eaft email, ph\u00e2n lo\u1ea1i lead, \u0111\u00e1nh gi\u00e1 m\u1ee9c \u0111\u1ed9 \u01b0u ti\u00ean, so\u1ea1n nh\u00e1p ph\u1ea3n h\u1ed3i v\u00e0 h\u1ed7 tr\u1ee3 c\u1eadp nh\u1eadt CRM \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf th\u00e0nh m\u1ed9t quy tr\u00ecnh li\u1ec1n m\u1ea1ch.<\/p>\n\n\n\n<p>\u0110\u00e2y l\u00e0 PoC d\u1ef1a tr\u00ean ho\u1ea1t \u0111\u1ed9ng kinh doanh v\u00e0 marketing n\u1ed9i b\u1ed9 c\u1ee7a SMILE. Gi\u1ea3i ph\u00e1p li\u00ean k\u1ebft Gmail, Odoo CRM v\u00e0 Google Drive, \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf theo m\u00f4 h\u00ecnh trong \u0111\u00f3 h\u1ec7 th\u1ed1ng \u0111\u1ec1 xu\u1ea5t c\u00e1c h\u00e0nh \u0111\u1ed9ng ti\u1ebfp theo d\u1ef1a tr\u00ean n\u1ed9i dung email, c\u00f2n con ng\u01b0\u1eddi v\u1eabn \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh cu\u1ed1i c\u00f9ng.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u0110\u1ed1i t\u01b0\u1ee3ng:<\/strong> X\u1eed l\u00fd email\/lead c\u1ee7a \u0111\u1ed9i ng\u0169 kinh doanh v\u00e0 marketing n\u1ed9i b\u1ed9<\/li>\n\n\n\n<li><strong>M\u1ee5c ti\u00eau:<\/strong> N\u00e2ng cao hi\u1ec7u qu\u1ea3 ph\u1ea3n h\u1ed3i ban \u0111\u1ea7u, tr\u00e1nh b\u1ecf s\u00f3t c\u00e1c lead quan tr\u1ecdng v\u00e0 chu\u1ea9n h\u00f3a quy tr\u00ecnh follow-up<\/li>\n\n\n\n<li><strong>C\u1ea5u ph\u1ea7n:<\/strong> Gmail, Odoo CRM, Google Drive, quy tr\u00ecnh AI d\u1ef1a tr\u00ean Python, LLM<\/li>\n\n\n\n<li><strong>Th\u1eddi gian th\u1ef1c hi\u1ec7n:<\/strong> 5 th\u00e1ng<\/li>\n\n\n\n<li><strong>Quy m\u00f4 \u0111\u1ed9i ng\u0169:<\/strong> 3 ng\u01b0\u1eddi \/ 13MM<\/li>\n\n\n\n<li><strong>\u0110\u1ecbnh h\u01b0\u1edbng v\u1eadn h\u00e0nh:<\/strong> C\u00e1c n\u1ed9i dung g\u1eedi ra b\u00ean ngo\u00e0i ho\u1eb7c c\u1eadp nh\u1eadt quan tr\u1ecdng s\u1ebd \u0111\u01b0\u1ee3c con ng\u01b0\u1eddi ki\u1ec3m tra v\u00e0 x\u00e1c nh\u1eadn tr\u01b0\u1edbc khi ho\u00e0n t\u1ea5t<\/li>\n\n\n\n<li><strong>Giai \u0111o\u1ea1n hi\u1ec7n t\u1ea1i:<\/strong> Ti\u1ebfp t\u1ee5c ki\u1ec3m ch\u1ee9ng v\u1eadn h\u00e0nh v\u00e0 c\u1ea3i ti\u1ebfn d\u01b0\u1edbi h\u00ecnh th\u1ee9c PoC n\u1ed9i b\u1ed9<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n<nav class=\"smile-toc\" aria-label=\"M\u1ee5c l\u1ee5c\"><h2 class=\"smile-toc__title\">M\u1ee5c l\u1ee5c<\/h2><div class=\"smile-toc__grid\"><a class=\"smile-toc__item\" href=\"#section-01\"><b class=\"smile-toc__number\">01<\/b><span class=\"smile-toc__label\">Th\u00e1ch th\u1ee9c c\u1ee7a kh\u00e1ch h\u00e0ng<\/span><\/a><a class=\"smile-toc__item\" href=\"#section-02\"><b class=\"smile-toc__number\">02<\/b><span class=\"smile-toc__label\">M\u1ee5c ti\u00eau c\u1ee7a d\u1ef1 \u00e1n<\/span><\/a><a class=\"smile-toc__item\" href=\"#section-03\"><b class=\"smile-toc__number\">03<\/b><span class=\"smile-toc__label\">Ph\u1ea1m vi h\u1ed7 tr\u1ee3 c\u1ee7a SMILE<\/span><\/a><a class=\"smile-toc__item\" href=\"#section-04\"><b class=\"smile-toc__number\">04<\/b><span class=\"smile-toc__label\">C\u00e1c \u0111i\u1ec3m tr\u1ecdng t\u00e2m trong ph\u00e1t tri\u1ec3n v\u00e0 c\u1ea3i ti\u1ebfn<\/span><\/a><a class=\"smile-toc__item\" href=\"#section-05\"><b class=\"smile-toc__number\">05<\/b><span class=\"smile-toc__label\">C\u00f4ng ngh\u1ec7 s\u1eed d\u1ee5ng<\/span><\/a><a class=\"smile-toc__item\" href=\"#section-06\"><b class=\"smile-toc__number\">06<\/b><span class=\"smile-toc__label\">Nh\u1eefng th\u00e1ch th\u1ee9c k\u1ef9 thu\u1eadt v\u00e0 c\u00e1ch x\u1eed l\u00fd<\/span><\/a><a class=\"smile-toc__item\" href=\"#section-07\"><b class=\"smile-toc__number\">07<\/b><span class=\"smile-toc__label\">Hi\u1ec7u qu\u1ea3 tri\u1ec3n khai<\/span><\/a><a class=\"smile-toc__item\" href=\"#section-08\"><b class=\"smile-toc__number\">08<\/b><span class=\"smile-toc__label\">Nh\u1eefng \u0111i\u1ec3m ch\u00ednh trong m\u00f4 h\u00ecnh ph\u00e1t tri\u1ec3n offshore<\/span><\/a><a class=\"smile-toc__item\" href=\"#section-09\"><b class=\"smile-toc__number\">09<\/b><span class=\"smile-toc__label\">K\u1ebft lu\u1eadn<\/span><\/a><\/div><\/nav>\n\n\n<div id=\"section-01\" class=\"wp-block-group smile-section\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"smile-section__head\"><div class=\"smile-section__number\">01<\/div><h2 class=\"smile-section__title\">Th\u00e1ch th\u1ee9c c\u1ee7a kh\u00e1ch h\u00e0ng<\/h2><\/div>\n\n\n<p style=\"font-size:16px\">Khi email b\u00e1n h\u00e0ng v\u00e0 th\u00f4ng tin lead b\u1ecb ph\u00e2n t\u00e1n gi\u1eefa h\u1ed9p th\u01b0, CRM, t\u1ec7p n\u1ed9i b\u1ed9 v\u00e0 c\u00e1c h\u1ec7 th\u1ed1ng kh\u00e1c, ng\u01b0\u1eddi ph\u1ee5 tr\u00e1ch ph\u1ea3i \u0111\u1ecdc l\u1ea1i n\u1ed9i dung, c\u00e2n nh\u1eafc m\u1ee9c \u0111\u1ed9 \u01b0u ti\u00ean v\u00e0 ki\u1ec3m tra l\u1ecbch s\u1eed x\u1eed l\u00fd tr\u01b0\u1edbc \u0111\u00f3 m\u1ed7i l\u1ea7n \u0111\u1ec3 quy\u1ebft \u0111\u1ecbnh h\u00e0nh \u0111\u1ed9ng ti\u1ebfp theo. S\u1ed1 l\u01b0\u1ee3ng c\u01a1 h\u1ed9i c\u00e0ng t\u0103ng, h\u1ecd c\u00e0ng d\u1ec5 m\u1ea5t nhi\u1ec1u th\u1eddi gian ch\u1ec9 cho c\u00e1c b\u01b0\u1edbc ki\u1ec3m tra n\u00e0y.<\/p>\n\n\n\n<p style=\"font-size:16px\">Ngo\u00e0i ra, n\u1ebfu kh\u00f4ng x\u00e1c \u0111\u1ecbnh r\u00f5 ai c\u1ea7n theo d\u00f5i lead n\u00e0o v\u00e0 v\u00e0o th\u1eddi \u0111i\u1ec3m n\u00e0o, vi\u1ec7c ph\u1ea3n h\u1ed3i r\u1ea5t d\u1ec5 b\u1ecb ch\u1eadm tr\u1ec5 ho\u1eb7c b\u1ecf s\u00f3t. \u0110\u1eb7c bi\u1ec7t khi c\u00f3 nhi\u1ec1u n\u1ed9i dung li\u00ean h\u1ec7 \u0111\u01b0\u1ee3c g\u1eedi \u0111\u1ebfn trong th\u1eddi gian ng\u1eafn, c\u00e1c email quan tr\u1ecdng c\u0169ng c\u00f3 nguy c\u01a1 b\u1ecb l\u1eabn trong nh\u1eefng trao \u0111\u1ed5i kh\u00e1c.<\/p>\n\n\n\n<p style=\"font-size:16px\">Ngo\u00e0i ra, khi \u1ee9ng d\u1ee5ng AI v\u00e0o nghi\u1ec7p v\u1ee5 b\u00e1n h\u00e0ng, c\u1ea7n xem x\u00e9t kh\u00f4ng ch\u1ec9 hi\u1ec7u qu\u1ea3 v\u1eadn h\u00e0nh m\u00e0 c\u1ea3 nh\u1eefng r\u1ee7i ro nh\u01b0 ph\u00e2n lo\u1ea1i sai ho\u1eb7c \u0111\u1ec1 xu\u1ea5t ph\u1ea3n h\u1ed3i kh\u00f4ng ph\u00f9 h\u1ee3p. V\u00ec v\u1eady, h\u1ec7 th\u1ed1ng c\u1ea7n \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf nh\u01b0 m\u1ed9t c\u01a1 ch\u1ebf h\u1ed7 tr\u1ee3 con ng\u01b0\u1eddi ra quy\u1ebft \u0111\u1ecbnh, thay v\u00ec ch\u1ec9 \u0111\u01a1n thu\u1ea7n t\u1ef1 \u0111\u1ed9ng g\u1eedi email.<\/p>\n<\/div><\/div>\n\n\n\n<div id=\"section-02\" class=\"wp-block-group smile-section\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"smile-section__head\"><div class=\"smile-section__number\">02<\/div><h2 class=\"smile-section__title\">M\u1ee5c ti\u00eau c\u1ee7a d\u1ef1 \u00e1n<\/h2><\/div>\n\n\n<p style=\"font-size:16px\">M\u1ee5c ti\u00eau c\u1ee7a d\u1ef1 \u00e1n n\u00e0y l\u00e0 t\u1ed1i \u01b0u h\u00f3a c\u00e1c b\u01b0\u1edbc ti\u1ec1n x\u1eed l\u00fd t\u1eeb ki\u1ec3m tra email \u0111\u1ebfn chu\u1ea9n b\u1ecb follow-up, \u0111\u1ec3 nh\u00e2n vi\u00ean kinh doanh c\u00f3 th\u1ec3 t\u1eadp trung v\u00e0o quy\u1ebft \u0111\u1ecbnh cu\u1ed1i c\u00f9ng.<\/p>\n\n\n\n<p style=\"font-size:16px\">C\u1ee5 th\u1ec3, th\u00f4ng qua vi\u1ec7c t\u00f3m t\u1eaft c\u00e1c \u00fd ch\u00ednh c\u1ee7a email nh\u1eadn \u0111\u01b0\u1ee3c, ph\u00e2n lo\u1ea1i lead, \u0111\u1ec1 xu\u1ea5t m\u1ee9c \u0111\u1ed9 \u01b0u ti\u00ean, so\u1ea1n b\u1ea3n nh\u00e1p ph\u1ea3n h\u1ed3i v\u00e0 s\u1eafp x\u1ebfp c\u00e1c n\u1ed9i dung c\u00f3 th\u1ec3 c\u1eadp nh\u1eadt v\u00e0o CRM, PoC h\u01b0\u1edbng t\u1edbi vi\u1ec7c chu\u1ea9n h\u00f3a ho\u1ea1t \u0111\u1ed9ng b\u00e1n h\u00e0ng h\u1eb1ng ng\u00e0y v\u00e0 n\u00e2ng cao t\u1ed1c \u0111\u1ed9 ph\u1ea3n h\u1ed3i.<\/p>\n\n\n\n<p style=\"font-size:16px\">B\u00ean c\u1ea1nh \u0111\u00f3, m\u1ed9t ch\u1ee7 \u0111\u1ec1 quan tr\u1ecdng l\u00e0 ki\u1ec3m ch\u1ee9ng m\u00f4 h\u00ecnh v\u1eadn h\u00e0nh trong \u0111\u00f3 AI kh\u00f4ng t\u1ef1 ho\u00e0n t\u1ea5t quy\u1ebft \u0111\u1ecbnh m\u1ed9t c\u00e1ch \u0111\u1ed9c l\u1eadp, m\u00e0 \u0111\u01b0a ra c\u00e1c ph\u01b0\u01a1ng \u00e1n \u0111\u1ec1 xu\u1ea5t theo h\u00ecnh th\u1ee9c gi\u00fap con ng\u01b0\u1eddi d\u1ec5 d\u00e0ng ki\u1ec3m tra v\u00e0 x\u00e1c nh\u1eadn.<\/p>\n<\/div><\/div>\n\n\n\n<div id=\"section-03\" class=\"wp-block-group smile-section\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"smile-section__head\"><div class=\"smile-section__number\">03<\/div><h2 class=\"smile-section__title\">Ph\u1ea1m vi h\u1ed7 tr\u1ee3 c\u1ee7a SMILE<\/h2><\/div>\n\n\n<p style=\"font-size:16px\">SMILE ph\u1ee5 tr\u00e1ch to\u00e0n b\u1ed9 qu\u00e1 tr\u00ecnh, t\u1eeb ph\u00e2n t\u00edch hi\u1ec7n tr\u1ea1ng x\u1eed l\u00fd email b\u00e1n h\u00e0ng, r\u00e0 so\u00e1t v\u00e0 chu\u1ea9n h\u00f3a workflow bao g\u1ed3m Gmail, Odoo CRM v\u00e0 Google Drive, thi\u1ebft k\u1ebf quy t\u1eafc ph\u00e2n lo\u1ea1i, thi\u1ebft k\u1ebf prompt cho AI agent, tri\u1ec3n khai c\u00e1c ch\u1ee9c n\u0103ng t\u00f3m t\u1eaft, \u0111\u00e1nh gi\u00e1 m\u1ee9c \u0111\u1ed9 \u01b0u ti\u00ean v\u00e0 t\u1ea1o b\u1ea3n nh\u00e1p, \u0111\u1ebfn x\u00e2y d\u1ef1ng dashboard ph\u1ee5c v\u1ee5 review, ki\u1ec3m ch\u1ee9ng v\u00e0 c\u1ea3i ti\u1ebfn.<\/p>\n\n\n\n<p style=\"font-size:16px\">Ngo\u00e0i ra, \u0111\u1ea7u ra c\u1ee7a AI kh\u00f4ng \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng tr\u1ef1c ti\u1ebfp \u0111\u1ec3 g\u1eedi ra b\u00ean ngo\u00e0i ho\u1eb7c th\u1ef1c hi\u1ec7n c\u00e1c c\u1eadp nh\u1eadt quan tr\u1ecdng. Thay v\u00e0o \u0111\u00f3, h\u1ec7 th\u1ed1ng lu\u00f4n c\u00f3 b\u01b0\u1edbc r\u00e0 so\u00e1t \u0111\u1ec3 con ng\u01b0\u1eddi ki\u1ec3m tra, qua \u0111\u00f3 tr\u1edf th\u00e0nh m\u1ed9t c\u01a1 ch\u1ebf d\u1ec5 \u0111\u01b0a v\u00e0o v\u1eadn h\u00e0nh th\u1ef1c t\u1ebf h\u01a1n.<\/p>\n<\/div><\/div>\n\n\n\n<div id=\"section-04\" class=\"wp-block-group smile-section\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"smile-section__head\"><div class=\"smile-section__number\">04<\/div><h2 class=\"smile-section__title\">C\u00e1c \u0111i\u1ec3m tr\u1ecdng t\u00e2m trong ph\u00e1t tri\u1ec3n v\u00e0 c\u1ea3i ti\u1ebfn<\/h2><\/div>\n\n\n<p style=\"font-size:16px\">Trong PoC l\u1ea7n n\u00e0y, tr\u1ecdng t\u00e2m kh\u00f4ng ph\u1ea3i l\u00e0 b\u1ed5 sung AI nh\u01b0 m\u1ed9t m\u1ee5c ti\u00eau t\u1ef1 th\u00e2n, m\u00e0 l\u00e0 l\u00e0m r\u00f5 AI n\u00ean \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng v\u00e0o kh\u00e2u n\u00e0o c\u1ee7a ho\u1ea1t \u0111\u1ed9ng b\u00e1n h\u00e0ng \u0111\u1ec3 t\u1ea1o hi\u1ec7u qu\u1ea3 cao, v\u00e0 kh\u00e2u n\u00e0o v\u1eabn c\u1ea7n gi\u1eef l\u1ea1i s\u1ef1 ph\u00e1n \u0111o\u00e1n c\u1ee7a con ng\u01b0\u1eddi.<\/p>\n\n\n\n<p style=\"font-size:16px\">Tr\u01b0\u1edbc h\u1ebft, thay v\u00ec x\u1eed l\u00fd nguy\u00ean tr\u1ea1ng email \u0111\u1ebfn, h\u1ec7 th\u1ed1ng s\u1eafp x\u1ebfp th\u00f4ng tin th\u00e0nh d\u1ea1ng t\u00f3m t\u1eaft \u0111\u1ec3 nh\u00e2n vi\u00ean kinh doanh c\u00f3 th\u1ec3 n\u1eafm b\u1eaft t\u00ecnh h\u00ecnh ngay l\u1eadp t\u1ee9c, d\u1ef1a tr\u00ean ti\u00eau \u0111\u1ec1, n\u1ed9i dung email, ng\u01b0\u1eddi g\u1eedi, l\u1ecbch s\u1eed trao \u0111\u1ed5i v\u00e0 th\u00f4ng tin hi\u1ec7n c\u00f3 tr\u00ean CRM. Ti\u1ebfp theo, h\u1ec7 th\u1ed1ng \u0111\u1ec1 xu\u1ea5t ph\u00e2n lo\u1ea1i lead v\u00e0 m\u1ee9c \u0111\u1ed9 \u01b0u ti\u00ean d\u1ef1a tr\u00ean n\u1ed9i dung y\u00eau c\u1ea7u c\u0169ng nh\u01b0 m\u1ee9c \u0111\u1ed9 quan t\u00e2m, gi\u00fap d\u1ec5 d\u00e0ng x\u00e1c \u0111\u1ecbnh th\u1ee9 t\u1ef1 x\u1eed l\u00fd ti\u1ebfp theo.<\/p>\n\n\n\n<p style=\"font-size:16px\">Ngo\u00e0i ra, khi t\u1ea1o b\u1ea3n nh\u00e1p ph\u1ea3n h\u1ed3i v\u00e0 \u0111\u1ec1 xu\u1ea5t c\u1eadp nh\u1eadt CRM, SMILE kh\u00f4ng giao to\u00e0n b\u1ed9 cho AI m\u00e0 k\u1ebft h\u1ee3p v\u1edbi c\u01a1 ch\u1ebf \u0111\u00e1nh gi\u00e1 \u0111i\u1ec1u ki\u1ec7n d\u1ef1a tr\u00ean quy t\u1eafc. Nh\u1edd \u0111\u00f3, c\u00e1c x\u1eed l\u00fd mang t\u00ednh l\u1eb7p l\u1ea1i \u0111\u01b0\u1ee3c t\u1ed1i \u01b0u h\u00f3a, trong khi nh\u1eefng quy\u1ebft \u0111\u1ecbnh quan tr\u1ecdng v\u00e0 ho\u1ea1t \u0111\u1ed9ng giao ti\u1ebfp v\u1edbi b\u00ean ngo\u00e0i v\u1eabn \u0111\u01b0\u1ee3c con ng\u01b0\u1eddi ki\u1ec3m tra.<\/p>\n<\/div><\/div>\n\n\n\n<div id=\"section-05\" class=\"wp-block-group smile-section\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"smile-section__head\"><div class=\"smile-section__number\">05<\/div><h2 class=\"smile-section__title\">C\u00f4ng ngh\u1ec7 s\u1eed d\u1ee5ng<\/h2><\/div>\n\n<div class=\"smile-evidence-panels\"><article class=\"smile-evidence-panel\"><div class=\"smile-evidence-panel__mark\"><span class=\"smile-evidence-panel__icon\" aria-hidden=\"true\"><svg class=\"smile-ui-icon smile-ui-icon--performance\" viewbox=\"0 0 64 64\" aria-hidden=\"true\" focusable=\"false\" stroke=\"currentColor\"><path d=\"M12 46a22 22 0 1 1 40 0\"\/><path d=\"M32 32 44 20\"\/><path d=\"M20 46h24\"\/><path d=\"M18 34h4\"\/><path d=\"M42 34h4\"\/><\/svg><\/span><\/div><div class=\"smile-evidence-panel__body\"><h3 class=\"smile-evidence-panel__title\">T\u00edch h\u1ee3p email<\/h3><p>Thi\u1ebft k\u1ebf quy tr\u00ecnh v\u1eadn h\u00e0nh \u0111\u1ec3 l\u1ea5y email \u0111\u1ebfn, ki\u1ec3m tra chu\u1ed7i trao \u0111\u1ed5i v\u00e0 li\u00ean k\u1ebft b\u1ea3n nh\u00e1p b\u1eb1ng Gmail.<\/p><\/div><\/article><article class=\"smile-evidence-panel\"><div class=\"smile-evidence-panel__mark\"><span class=\"smile-evidence-panel__icon\" aria-hidden=\"true\"><svg class=\"smile-ui-icon smile-ui-icon--roadmap\" viewbox=\"0 0 64 64\" aria-hidden=\"true\" focusable=\"false\" stroke=\"currentColor\"><path d=\"M16 52V12\"\/><path d=\"M16 14h24l-4 8 4 8H16\"\/><path d=\"M22 52c7-10 15-10 24 0\"\/><\/svg><\/span><\/div><div class=\"smile-evidence-panel__body\"><h3 class=\"smile-evidence-panel__title\">T\u00edch h\u1ee3p CRM<\/h3><p>X\u00e2y d\u1ef1ng quy tr\u00ecnh s\u1eed d\u1ee5ng Odoo CRM \u0111\u1ec3 ki\u1ec3m tra v\u00e0 c\u1eadp nh\u1eadt th\u00f4ng tin kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng, l\u1ecbch s\u1eed x\u1eed l\u00fd v\u00e0 t\u00ecnh tr\u1ea1ng theo d\u00f5i ti\u1ebfp theo.<\/p><\/div><\/article><article class=\"smile-evidence-panel\"><div class=\"smile-evidence-panel__mark\"><span class=\"smile-evidence-panel__icon\" aria-hidden=\"true\"><svg class=\"smile-ui-icon smile-ui-icon--document\" viewbox=\"0 0 64 64\" aria-hidden=\"true\" focusable=\"false\" stroke=\"currentColor\"><path d=\"M18 8h20l10 10v38H18z\"\/><path d=\"M38 8v12h10\"\/><path d=\"M24 32h18\"\/><path d=\"M24 42h18\"\/><path d=\"M24 22h8\"\/><\/svg><\/span><\/div><div class=\"smile-evidence-panel__body\"><h3 class=\"smile-evidence-panel__title\">T\u00edch h\u1ee3p t\u00e0i li\u1ec7u<\/h3><p>Thi\u1ebft k\u1ebf c\u1ea5u tr\u00fac s\u1eed d\u1ee5ng Google Drive \u0111\u1ec3 d\u1ec5 d\u00e0ng tham chi\u1ebfu c\u00e1c t\u00e0i li\u1ec7u b\u1ed5 tr\u1ee3 v\u00e0 t\u00e0i li\u1ec7u li\u00ean quan \u0111\u1ebfn b\u00e1n h\u00e0ng.<\/p><\/div><\/article><article class=\"smile-evidence-panel\"><div class=\"smile-evidence-panel__mark\"><span class=\"smile-evidence-panel__icon\" aria-hidden=\"true\"><svg class=\"smile-ui-icon smile-ui-icon--automation\" viewbox=\"0 0 64 64\" aria-hidden=\"true\" focusable=\"false\" stroke=\"currentColor\"><path d=\"M32 12v8\"\/><path d=\"M32 44v8\"\/><path d=\"M12 32h8\"\/><path d=\"M44 32h8\"\/><circle cx=\"32\" cy=\"32\" r=\"12\"\/><path d=\"m24 24 16 16\"\/><path d=\"m40 24-16 16\"\/><\/svg><\/span><\/div><div class=\"smile-evidence-panel__body\"><h3 class=\"smile-evidence-panel__title\">Quy tr\u00ecnh l\u00e0m vi\u1ec7c AI<\/h3><p>Tri\u1ec3n khai c\u00e1c ch\u1ee9c n\u0103ng t\u00f3m t\u1eaft, ph\u00e2n lo\u1ea1i, \u0111\u00e1nh gi\u00e1 m\u1ee9c \u0111\u1ed9 \u01b0u ti\u00ean v\u00e0 t\u1ea1o b\u1ea3n nh\u00e1p ph\u1ea3n h\u1ed3i th\u00f4ng qua quy tr\u00ecnh AI Agent d\u1ef1a tr\u00ean Python.<\/p><\/div><\/article><article class=\"smile-evidence-panel\"><div class=\"smile-evidence-panel__mark\"><span class=\"smile-evidence-panel__icon\" aria-hidden=\"true\"><svg class=\"smile-ui-icon smile-ui-icon--market\" viewbox=\"0 0 64 64\" aria-hidden=\"true\" focusable=\"false\" stroke=\"currentColor\"><path d=\"M10 50h44\"\/><path d=\"M16 42 28 30l8 8 16-20\"\/><path d=\"M40 18h12v12\"\/><\/svg><\/span><\/div><div class=\"smile-evidence-panel__body\"><h3 class=\"smile-evidence-panel__title\">Logic \u0111\u00e1nh gi\u00e1<\/h3><p>K\u1ebft h\u1ee3p x\u1eed l\u00fd ng\u00f4n ng\u1eef t\u1ef1 nhi\u00ean b\u1eb1ng LLM v\u1edbi \u0111\u00e1nh gi\u00e1 d\u1ef1a tr\u00ean quy t\u1eafc, \u0111\u1ed3ng th\u1eddi tinh ch\u1ec9nh \u0111\u1ea7u ra \u0111\u1ec3 d\u1ec5 s\u1eed d\u1ee5ng trong ho\u1ea1t \u0111\u1ed9ng b\u00e1n h\u00e0ng.<\/p><\/div><\/article><\/div><\/div><\/div>\n\n\n\n<div id=\"section-06\" class=\"wp-block-group smile-section\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"smile-section__head\"><div class=\"smile-section__number\">06<\/div><h2 class=\"smile-section__title\">Nh\u1eefng th\u00e1ch th\u1ee9c k\u1ef9 thu\u1eadt v\u00e0 c\u00e1ch x\u1eed l\u00fd<\/h2><\/div>\n\n\n<p style=\"font-size:16px\">\u0110i\u1ec3m kh\u00f3 l\u00e0 n\u1ed9i dung email kinh doanh kh\u00f4ng c\u1ed1 \u0111\u1ecbnh qua t\u1eebng l\u1ea7n trao \u0111\u1ed5i: c\u00f3 khi l\u00e0 c\u00e2u h\u1ecfi ng\u1eafn, c\u00f3 khi l\u00e0 y\u00eau c\u1ea7u t\u01b0 v\u1ea5n g\u1ed3m nhi\u1ec1u n\u1ed9i dung, ho\u1eb7c ph\u1ea3n h\u1ed3i d\u1ef1a tr\u00ean c\u00e1c cu\u1ed9c trao \u0111\u1ed5i tr\u01b0\u1edbc \u0111\u00f3, khi\u1ebfn b\u1ed1i c\u1ea3nh thay \u0111\u1ed5i r\u1ea5t l\u1edbn. N\u1ebfu ch\u1ec9 ph\u00e2n lo\u1ea1i b\u1eb1ng t\u1eeb kh\u00f3a \u0111\u01a1n gi\u1ea3n th\u00ec \u0111\u1ed9 ch\u00ednh x\u00e1c kh\u00f3 \u1ed5n \u0111\u1ecbnh; ng\u01b0\u1ee3c l\u1ea1i, n\u1ebfu ph\u1ee5 thu\u1ed9c ho\u00e0n to\u00e0n v\u00e0o LLM th\u00ec c\u00f3 nguy c\u01a1 \u0111\u01b0a ra \u0111\u00e1nh gi\u00e1 thi\u1ebfu c\u01a1 s\u1edf ho\u1eb7c t\u1ef1 \u0111\u1ed9ng h\u00f3a qu\u00e1 m\u1ee9c.<\/p>\n\n\n\n<p style=\"font-size:16px\">V\u00ec v\u1eady, SMILE \u00e1p d\u1ee5ng c\u1ea5u tr\u00fac k\u1ebft h\u1ee3p c\u1ea3 quy t\u1eafc v\u00e0 AI trong vi\u1ec7c ph\u00e2n lo\u1ea1i c\u0169ng nh\u01b0 x\u00e1c \u0111\u1ecbnh m\u1ee9c \u0111\u1ed9 \u01b0u ti\u00ean. Ch\u1eb3ng h\u1ea1n, c\u00e1c y\u1ebfu t\u1ed1 nh\u01b0 lo\u1ea1i y\u00eau c\u1ea7u c\u1ee5 th\u1ec3, vi\u1ec7c ng\u01b0\u1eddi g\u1eedi c\u00f3 ph\u1ea3i l\u00e0 kh\u00e1ch h\u00e0ng hi\u1ec7n h\u1eefu hay kh\u00f4ng, ho\u1eb7c s\u1ef1 xu\u1ea5t hi\u1ec7n c\u1ee7a c\u00e1c c\u1ee5m t\u1eeb li\u00ean quan \u0111\u1ebfn th\u1eddi h\u1ea1n ph\u1ea3n h\u1ed3i s\u1ebd \u0111\u01b0\u1ee3c c\u1ee7ng c\u1ed1 b\u1eb1ng quy t\u1eafc; c\u00f2n nh\u1eefng ph\u1ea7n \u0111\u00f2i h\u1ecfi hi\u1ec3u ng\u1eef c\u1ea3nh, nh\u01b0 t\u00f3m t\u1eaft n\u1ed9i dung v\u00e0 t\u1ea1o b\u1ea3n nh\u00e1p, s\u1ebd \u0111\u01b0\u1ee3c x\u1eed l\u00fd b\u1eb1ng AI.<\/p>\n\n\n\n<p style=\"font-size:16px\">\u0110\u1ed3ng th\u1eddi, h\u1ec7 th\u1ed1ng kh\u00f4ng t\u1ef1 \u0111\u1ed9ng th\u1ef1c hi\u1ec7n m\u1ecdi thao t\u00e1c; vi\u1ec7c g\u1eedi email v\u00e0 c\u00e1c c\u1eadp nh\u1eadt CRM quan tr\u1ecdng \u0111\u1ec1u \u0111\u01b0\u1ee3c con ng\u01b0\u1eddi x\u00e1c nh\u1eadn tr\u00ean m\u00e0n h\u00ecnh r\u00e0 so\u00e1t. C\u00e1ch ti\u1ebfp c\u1eadn n\u00e0y gi\u00fap c\u00e2n b\u1eb1ng gi\u1eefa n\u00e2ng cao hi\u1ec7u qu\u1ea3 v\u00e0 \u0111\u1ea3m b\u1ea3o an to\u00e0n v\u1eadn h\u00e0nh.<\/p>\n<\/div><\/div>\n\n\n\n<div id=\"section-07\" class=\"wp-block-group smile-section\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"smile-section__head\"><div class=\"smile-section__number\">07<\/div><h2 class=\"smile-section__title\">Hi\u1ec7u qu\u1ea3 tri\u1ec3n khai<\/h2><\/div>\n\n\n<p style=\"font-size:16px\">Th\u00f4ng qua PoC n\u00e0y, nh\u00e2n vi\u00ean kinh doanh c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n nhanh h\u01a1n c\u00e1c b\u01b0\u1edbc ti\u1ec1n x\u1eed l\u00fd nh\u01b0 n\u1eafm b\u1eaft n\u1ed9i dung email \u0111\u1ebfn, xem x\u00e9t m\u1ee9c \u0111\u1ed9 \u01b0u ti\u00ean, chu\u1ea9n b\u1ecb ph\u1ea3n h\u1ed3i v\u00e0 s\u1eafp x\u1ebfp c\u00e1c th\u00f4ng tin \u0111\u1ec1 xu\u1ea5t c\u1eadp nh\u1eadt v\u00e0o CRM. Gi\u1ea3i ph\u00e1p \u0111\u1eb7c bi\u1ec7t \u0111\u01b0\u1ee3c k\u1ef3 v\u1ecdng gi\u00fap tr\u00e1nh b\u1ecf s\u00f3t c\u00e1c lead quan tr\u1ecdng, chu\u1ea9n h\u00f3a g\u00f3c nh\u00ecn trong follow-up v\u00e0 \u0111\u1ed3ng nh\u1ea5t h\u00f3a ph\u1ea3n h\u1ed3i ban \u0111\u1ea7u.<\/p>\n\n\n\n<p style=\"font-size:16px\">B\u00ean c\u1ea1nh \u0111\u00f3, b\u1eb1ng c\u00e1ch x\u00e1c \u0111\u1ecbnh r\u00f5 AI l\u00e0 c\u00f4ng c\u1ee5 h\u1ed7 tr\u1ee3 quy\u1ebft \u0111\u1ecbnh c\u1ee7a con ng\u01b0\u1eddi, h\u1ec7 th\u1ed1ng v\u1eeba th\u00fac \u0111\u1ea9y hi\u1ec7u qu\u1ea3 v\u1eadn h\u00e0nh v\u1eeba gi\u00fap duy tr\u00ec ch\u1ea5t l\u01b0\u1ee3ng giao ti\u1ebfp v\u1edbi b\u00ean ngo\u00e0i v\u00e0 s\u1ef1 an t\u00e2m trong qu\u00e1 tr\u00ecnh v\u1eadn h\u00e0nh.<\/p>\n<\/div><\/div>\n\n\n\n<div id=\"section-08\" class=\"wp-block-group smile-section\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"smile-section__head\"><div class=\"smile-section__number\">08<\/div><h2 class=\"smile-section__title\">Nh\u1eefng \u0111i\u1ec3m ch\u00ednh trong m\u00f4 h\u00ecnh ph\u00e1t tri\u1ec3n offshore<\/h2><\/div>\n\n\n<p style=\"font-size:16px\">Trong h\u1ed7 tr\u1ee3 b\u00e1n h\u00e0ng \u1ee9ng d\u1ee5ng AI, \u0111i\u1ec1u quan tr\u1ecdng kh\u00f4ng ch\u1ec9 l\u00e0 k\u1ebft n\u1ed1i m\u00f4 h\u00ecnh, m\u00e0 c\u00f2n ph\u1ea3i thi\u1ebft k\u1ebf to\u00e0n di\u1ec7n t\u1eeb vi\u1ec7c hi\u1ec3u nghi\u1ec7p v\u1ee5, chu\u1ea9n h\u00f3a quy t\u1eafc, x\u00e2y d\u1ef1ng lu\u1ed3ng \u0111\u00e1nh gi\u00e1 cho \u0111\u1ebfn chu tr\u00ecnh c\u1ea3i ti\u1ebfn. T\u1ea1i SMILE, \u0111\u1ed9i ng\u0169 Nh\u1eadt B\u1ea3n v\u00e0 Vi\u1ec7t Nam ph\u00e2n chia vai tr\u00f2 r\u00f5 r\u00e0ng, \u0111\u1ed3ng th\u1eddi thi\u1ebft l\u1eadp c\u01a1 ch\u1ebf cho ph\u00e9p li\u00ean t\u1ee5c ki\u1ec3m tra quy tr\u00ecnh nghi\u1ec7p v\u1ee5, \u0111\u00e1nh gi\u00e1 ch\u1ea5t l\u01b0\u1ee3ng \u0111\u1ea7u ra, \u0111i\u1ec1u ch\u1ec9nh prompt v\u00e0 ph\u1ea3n \u00e1nh k\u1ebft qu\u1ea3 ki\u1ec3m ch\u1ee9ng.<\/p>\n\n\n\n<p style=\"font-size:16px\">C\u00e1ch tri\u1ec3n khai n\u00e0y gi\u00fap ngay t\u1eeb giai \u0111o\u1ea1n PoC \u0111\u00e3 d\u1ec5 d\u00e0ng ph\u00e1t hi\u1ec7n c\u00e1c \u0111i\u1ec3m c\u1ea7n c\u1ea3i thi\u1ec7n trong b\u1ed1i c\u1ea3nh g\u1ea7n v\u1edbi v\u1eadn h\u00e0nh th\u1ef1c t\u1ebf, \u0111\u1ed3ng th\u1eddi t\u00edch l\u0169y c\u01a1 s\u1edf \u0111\u00e1nh gi\u00e1 cho vi\u1ec7c tri\u1ec3n khai ch\u00ednh th\u1ee9c trong t\u01b0\u01a1ng lai.<\/p>\n<\/div><\/div>\n\n\n\n<div id=\"section-09\" class=\"wp-block-group smile-section\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"smile-section__head\"><div class=\"smile-section__number\">09<\/div><h2 class=\"smile-section__title\">K\u1ebft lu\u1eadn<\/h2><\/div>\n\n\n<p style=\"font-size:16px\">Trong vi\u1ec7c n\u00e2ng cao hi\u1ec7u qu\u1ea3 x\u1eed l\u00fd email b\u00e1n h\u00e0ng v\u00e0 v\u1eadn h\u00e0nh CRM, \u0111i\u1ec1u quan tr\u1ecdng kh\u00f4ng ph\u1ea3i l\u00e0 giao to\u00e0n b\u1ed9 cho AI, m\u00e0 l\u00e0 t\u1ed5 ch\u1ee9c th\u00f4ng tin theo c\u00e1ch gi\u00fap con ng\u01b0\u1eddi d\u1ec5 \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh v\u00e0 h\u1ed7 tr\u1ee3 h\u00e0nh \u0111\u1ed9ng ti\u1ebfp theo. C\u00f3 th\u1ec3 xem PoC n\u00e0y l\u00e0 m\u1ed9t v\u00ed d\u1ee5 v\u1ec1 vi\u1ec7c t\u00edch h\u1ee3p AI agent nh\u01b0 m\u1ed9t tr\u1ee3 l\u00fd cho ho\u1ea1t \u0111\u1ed9ng b\u00e1n h\u00e0ng, h\u1ed7 tr\u1ee3 \u0111\u1ed3ng b\u1ed9 c\u00e1c t\u00e1c v\u1ee5 nh\u01b0 t\u00f3m t\u1eaft email, ph\u00e2n lo\u1ea1i lead, \u0111\u00e1nh gi\u00e1 m\u1ee9c \u0111\u1ed9 \u01b0u ti\u00ean v\u00e0 so\u1ea1n b\u1ea3n nh\u00e1p ph\u1ea3n h\u1ed3i, qua \u0111\u00f3 c\u1ea3i thi\u1ec7n b\u01b0\u1edbc x\u1eed l\u00fd ban \u0111\u1ea7u trong v\u1eadn h\u00e0nh b\u00e1n h\u00e0ng.<\/p>\n\n\n\n<p style=\"font-size:16px\">\u0110\u1ed1i v\u1edbi c\u00e1c doanh nghi\u1ec7p \u0111ang c\u00e2n nh\u1eafc \u1ee9ng d\u1ee5ng AI trong l\u0129nh v\u1ef1c b\u00e1n h\u00e0ng v\u00e0 marketing, thi\u1ebft k\u1ebf tri\u1ec3n khai theo t\u1eebng giai \u0111o\u1ea1n v\u1edbi \u0111i\u1ec1u ki\u1ec7n c\u00f3 s\u1ef1 r\u00e0 so\u00e1t c\u1ee7a con ng\u01b0\u1eddi c\u0169ng l\u00e0 m\u1ed9t c\u00e1ch ti\u1ebfp c\u1eadn th\u1ef1c t\u1ebf.<\/p>\n<\/div><\/div>\n\n\n<section class=\"smile-article-cta\"><h2>B\u1ea1n \u0111ang t\u00ecm ki\u1ebfm m\u1ed9t \u0111\u1ed1i t\u00e1c ph\u00e1t tri\u1ec3n h\u1ec7 th\u1ed1ng \u0111\u00e1ng tin c\u1eady?<\/h2><p><\/p><ul class=\"smile-list\"><li>T\u1ea1i SMILE, ch\u00fang t\u00f4i \u0111\u1ed3ng h\u00e0nh c\u00f9ng doanh nghi\u1ec7p theo t\u1eebng giai \u0111o\u1ea1n c\u1ee7a d\u1ef1 \u00e1n, t\u1eeb ph\u00e2n t\u00edch y\u00eau c\u1ea7u, thi\u1ebft k\u1ebf, ph\u00e1t tri\u1ec3n, ki\u1ec3m th\u1eed \u0111\u1ebfn v\u1eadn h\u00e0nh v\u00e0 b\u1ea3o tr\u00ec, linh ho\u1ea1t theo nhu c\u1ea7u v\u00e0 m\u00f4 h\u00ecnh ph\u00e1t tri\u1ec3n c\u1ee7a t\u1eebng kh\u00e1ch h\u00e0ng<\/li><li>Ch\u00fang t\u00f4i h\u1ed7 tr\u1ee3 \u0111a d\u1ea1ng c\u00e1c d\u1ef1 \u00e1n nh\u01b0 ph\u00e1t tri\u1ec3n h\u1ec7 th\u1ed1ng m\u1edbi, n\u00e2ng c\u1ea5p h\u1ec7 th\u1ed1ng hi\u1ec7n c\u00f3, hi\u1ec7n \u0111\u1ea1i h\u00f3a h\u1ec7 th\u1ed1ng legacy, \u1ee9ng d\u1ee5ng AI\u30fbDX v\u00e0 migration h\u1ec7 th\u1ed1ng<\/li><li>V\u1edbi s\u1ef1 ph\u1ed1i h\u1ee3p gi\u1eefa \u0111\u1ed9i ng\u0169 ph\u1ee5 tr\u00e1ch t\u1ea1i Nh\u1eadt B\u1ea3n v\u00e0 \u0111\u1ed9i ng\u0169 ph\u00e1t tri\u1ec3n t\u1ea1i Vi\u1ec7t Nam, SMILE c\u00f3 th\u1ec3 linh ho\u1ea1t \u0111\u00e1p \u1ee9ng t\u1eeb c\u00e1c y\u00eau c\u1ea7u c\u1ea3i ti\u1ebfn quy m\u00f4 nh\u1ecf \u0111\u1ebfn c\u00e1c d\u1ef1 \u00e1n ph\u00e1t tri\u1ec3n v\u00e0 b\u1ea3o tr\u00ec d\u00e0i h\u1ea1n<\/li><\/ul><a class=\"smile-article-cta__button\" href=\"\/vn\/contact\/\">Trao \u0111\u1ed5i v\u1ec1 d\u1ef1 \u00e1n c\u1ee7a b\u1ea1n<\/a><\/section><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>\u55b6\u696d\u90e8\u9580\u3067\u306f\u3001\u53d7\u4fe1\u30e1\u30fc\u30eb\u3001\u30ea\u30fc\u30c9\u60c5\u5831\u3001\u904e\u53bb\u306e\u5bfe\u5fdc\u5c65\u6b74\u304c\u8907\u6570\u306e&hellip;&nbsp;<a href=\"https:\/\/smilesoftware.org\/vn\/ai%E3%82%A8%E3%83%BC%E3%82%B8%E3%82%A7%E3%83%B3%E3%83%88%E3%81%A7%E5%96%B6%E6%A5%AD%E3%83%A1%E3%83%BC%E3%83%AB%E5%AF%BE%E5%BF%9C%E3%81%A8crm%E9%81%8B%E7%94%A8%E3%82%92%E5%8A%B9%E7%8E%87%E5%8C%96\/\" class=\"\" rel=\"bookmark\">\u0110\u1ecdc ti\u1ebfp &raquo;<span class=\"screen-reader-text\">PoC n\u1ed9i b\u1ed9: \u1ee8ng d\u1ee5ng AI Agent nh\u1eb1m n\u00e2ng cao hi\u1ec7u qu\u1ea3 x\u1eed l\u00fd email b\u00e1n h\u00e0ng v\u00e0 v\u1eadn h\u00e0nh CRM<\/span><\/a><\/p>","protected":false},"author":2,"featured_media":5270,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","_price":"","_stock":"","_tribe_ticket_header":"","_tribe_default_ticket_provider":"","_ticket_start_date":"","_ticket_end_date":"","_tribe_ticket_show_description":"","_tribe_ticket_show_not_going":false,"_tribe_ticket_use_global_stock":"","_tribe_ticket_global_stock_level":"","_global_stock_mode":"","_global_stock_cap":"","_tribe_rsvp_for_event":"","_tribe_ticket_going_count":"","_tribe_ticket_not_going_count":"","_tribe_tickets_list":"[]","_tribe_ticket_has_attendee_info_fields":false,"_themeisle_gutenberg_block_has_review":false,"_ti_tpc_template_sync":false,"_ti_tpc_template_id":"","footnotes":""},"categories":[17],"tags":[42,40,39,33,35],"class_list":["post-5271","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-project","tag-ai","tag-automation","tag-crm-sales","tag-dx","tag-web-system"],"acf":[],"rttpg_featured_image_url":{"full":["https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/07\/redmine-1578-featured-image.png",1672,941,false],"landscape":["https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/07\/redmine-1578-featured-image.png",1672,941,false],"portraits":["https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/07\/redmine-1578-featured-image.png",1672,941,false],"thumbnail":["https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/07\/redmine-1578-featured-image-150x150.png",150,150,true],"medium":["https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/07\/redmine-1578-featured-image-300x169.png",300,169,true],"large":["https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/07\/redmine-1578-featured-image-1024x576.png",1024,576,true],"1536x1536":["https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/07\/redmine-1578-featured-image-1536x864.png",1536,864,true],"2048x2048":["https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/07\/redmine-1578-featured-image.png",1672,941,false],"trp-custom-language-flag":["https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/07\/redmine-1578-featured-image-18x10.png",18,10,true],"neve-blog":["https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/07\/redmine-1578-featured-image-930x620.png",930,620,true]},"rttpg_author":{"display_name":"\u7b20\u539f \u840c","author_link":"https:\/\/smilesoftware.org\/vn\/author\/chinh-man\/"},"rttpg_comment":1,"rttpg_category":"<a href=\"https:\/\/smilesoftware.org\/vn\/category\/project\/\" rel=\"category tag\">Project<\/a>","rttpg_excerpt":"\u55b6\u696d\u90e8\u9580\u3067\u306f\u3001\u53d7\u4fe1\u30e1\u30fc\u30eb\u3001\u30ea\u30fc\u30c9\u60c5\u5831\u3001\u904e\u53bb\u306e\u5bfe\u5fdc\u5c65\u6b74\u304c\u8907\u6570\u306e&hellip;&nbsp;\u0110\u1ecdc ti\u1ebfp &r&hellip;","_links":{"self":[{"href":"https:\/\/smilesoftware.org\/vn\/wp-json\/wp\/v2\/posts\/5271","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/smilesoftware.org\/vn\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/smilesoftware.org\/vn\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/smilesoftware.org\/vn\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/smilesoftware.org\/vn\/wp-json\/wp\/v2\/comments?post=5271"}],"version-history":[{"count":16,"href":"https:\/\/smilesoftware.org\/vn\/wp-json\/wp\/v2\/posts\/5271\/revisions"}],"predecessor-version":[{"id":5513,"href":"https:\/\/smilesoftware.org\/vn\/wp-json\/wp\/v2\/posts\/5271\/revisions\/5513"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/smilesoftware.org\/vn\/wp-json\/wp\/v2\/media\/5270"}],"wp:attachment":[{"href":"https:\/\/smilesoftware.org\/vn\/wp-json\/wp\/v2\/media?parent=5271"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/smilesoftware.org\/vn\/wp-json\/wp\/v2\/categories?post=5271"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/smilesoftware.org\/vn\/wp-json\/wp\/v2\/tags?post=5271"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}