{"id":165,"date":"2024-09-19T14:40:54","date_gmt":"2024-09-19T07:40:54","guid":{"rendered":"https:\/\/smilesoftware.org\/?page_id=165"},"modified":"2026-09-03T16:10:07","modified_gmt":"2026-09-03T07:10:07","slug":"vietnam-it-service-quality","status":"publish","type":"page","link":"https:\/\/smilesoftware.org\/vn\/vietnam-it-service-quality\/","title":{"rendered":"Ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 CNTT Vi\u1ec7t Nam"},"content":{"rendered":"<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading vi-font-family-text\">Ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 CNTT Vi\u1ec7t Nam<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">1. Ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 IT n\u00ean \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 nh\u01b0 th\u1ebf n\u00e0o?<\/h3>\n<\/div><\/div>\n\n\n\n<p class=\"ticss-d56ae6ad wp-block-paragraph\">Ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 IT kh\u00f4ng ch\u1ec9 \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 qua vi\u1ec7c h\u1ec7 th\u1ed1ng c\u00f3 v\u1eadn h\u00e0nh \u0111\u00fang theo y\u00eau c\u1ea7u hay kh\u00f4ng. Trong c\u00e1c d\u1ef1 \u00e1n ph\u00e1t tri\u1ec3n ph\u1ea7n m\u1ec1m qu\u1ed1c t\u1ebf, ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 c\u1ea7n \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 m\u1ed9t c\u00e1ch to\u00e0n di\u1ec7n d\u1ef1a tr\u00ean ba y\u1ebfu t\u1ed1 c\u1ed1t l\u00f5i quy\u1ebft \u0111\u1ecbnh th\u00e0nh c\u00f4ng c\u1ee7a d\u1ef1 \u00e1n: Con ng\u01b0\u1eddi, Quy tr\u00ecnh v\u00e0 C\u00f4ng ngh\u1ec7.<\/p>\n\n\n\n<figure class=\"wp-block-table report-table ticss-89a272c5\" style=\"font-size:16px\"><table><tbody><tr><td><strong>Ba y\u1ebfu t\u1ed1 ch\u00ednh \u0111\u1ec3 \u0111\u00e1nh gi\u00e1<\/strong><\/td><td><strong>\u0110\u1ecbnh ngh\u0129a chi ti\u1ebft v\u00e0 c\u00e1c ch\u1ec9 s\u1ed1 \u0111\u00e1nh gi\u00e1 ch\u00ednh<\/strong><\/td><\/tr><tr><td>Con ng\u01b0\u1eddi (Nh\u00e2n l\u1ef1c)<\/td><td>\u0110\u1ed9i ng\u0169 k\u1ef9 s\u01b0 c\u00f3 \u0111\u1ea1o \u0111\u1ee9c ngh\u1ec1 nghi\u1ec7p t\u1ed1t, tinh th\u1ea7n t\u1eadn t\u00e2m, \u00fd th\u1ee9c h\u1ecdc t\u1eadp su\u1ed1t \u0111\u1eddi (Lifelong Learning), kh\u1ea3 n\u0103ng gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 logic v\u00e0 n\u0103ng l\u1ef1c giao ti\u1ebfp trong c\u00e1c l\u0129nh v\u1ef1c IT chuy\u00ean s\u00e2u.<\/td><\/tr><tr><td>Quy tr\u00ecnh<\/td><td>Quy tr\u00ecnh ph\u00e1t tri\u1ec3n r\u00f5 r\u00e0ng, \u0111\u1ea3m b\u1ea3o s\u1ef1 th\u1ed1ng nh\u1ea5t ho\u00e0n to\u00e0n gi\u1eefa kh\u00e1ch h\u00e0ng v\u00e0 \u0111\u1ed9i ng\u0169 ph\u00e1t tri\u1ec3n v\u1ec1 ph\u1ea1m vi c\u00f4ng vi\u1ec7c (Scope), ti\u1ebfn \u0111\u1ed9, ph\u00e2n c\u00f4ng tr\u00e1ch nhi\u1ec7m, ti\u00eau chu\u1ea9n \u0111\u1ea7u ra, qu\u1ea3n l\u00fd thay \u0111\u1ed5i v\u00e0 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1.<\/td><\/tr><tr><td>C\u00f4ng ngh\u1ec7<\/td><td>Kh\u00f4ng ch\u1ec9 \u0111\u01a1n thu\u1ea7n l\u00e0 hi\u1ec3u bi\u1ebft v\u1ec1 nhi\u1ec1u ng\u00f4n ng\u1eef l\u1eadp tr\u00ecnh v\u00e0 c\u00f4ng ngh\u1ec7, m\u00e0 c\u00f2n l\u00e0 kh\u1ea3 n\u0103ng l\u1ef1a ch\u1ecdn v\u00e0 \u00e1p d\u1ee5ng \u201cc\u00f4ng ngh\u1ec7 ph\u00f9 h\u1ee3p nh\u1ea5t\u201d \u0111\u1ec3 gi\u1ea3i quy\u1ebft c\u00e1c b\u00e0i to\u00e1n kinh doanh (Business Problems) c\u1ee7a doanh nghi\u1ec7p.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">2. T\u1ea7m quan tr\u1ecdng c\u1ee7a quy tr\u00ecnh r\u00f5 r\u00e0ng trong ph\u00e1t tri\u1ec3n Offshore<\/h3>\n\n\n\n<p class=\"ticss-d56ae6ad wp-block-paragraph\">D\u00f9 c\u00f3 \u0111\u1ed9i ng\u0169 k\u1ef9 s\u01b0 xu\u1ea5t s\u1eafc \u0111\u1ebfn \u0111\u00e2u, n\u1ebfu kh\u00f4ng c\u00f3 m\u1ed9t quy tr\u00ecnh ph\u00e1t tri\u1ec3n r\u00f5 r\u00e0ng th\u00ec vi\u1ec7c duy tr\u00ec ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 nh\u1ea5t qu\u00e1n l\u00e0 v\u00f4 c\u00f9ng kh\u00f3 kh\u0103n. Trong quy tr\u00ecnh ph\u00e1t tri\u1ec3n IT ti\u00eau chu\u1ea9n, to\u00e0n b\u1ed9 v\u00f2ng \u0111\u1eddi ph\u00e1t tri\u1ec3n ph\u1ea7n m\u1ec1m \u0111\u01b0\u1ee3c qu\u1ea3n l\u00fd nh\u1ea5t qu\u00e1n: <strong>Ph\u00e2n t\u00edch v\u00e0 x\u00e1c \u0111\u1ecbnh y\u00eau c\u1ea7u \u2192 Thi\u1ebft k\u1ebf \u2192 Ph\u00e1t tri\u1ec3n \u2192 Ki\u1ec3m th\u1eed \u2192 Tri\u1ec3n khai \u2192 V\u1eadn h\u00e0nh v\u00e0 b\u1ea3o tr\u00ec.<\/strong><span><\/span><\/p>\n\n\n\n<p class=\"ticss-d56ae6ad wp-block-paragraph\">\u0110\u1eb7c bi\u1ec7t trong ph\u00e1t tri\u1ec3n Offshore, vi\u1ec7c l\u00e0m r\u00f5 c\u00e1c h\u1ea1ng m\u1ee5c d\u01b0\u1edbi \u0111\u00e2y s\u1ebd gi\u00fap h\u1ea1n ch\u1ebf nh\u1eefng kh\u00e1c bi\u1ec7t trong nh\u1eadn th\u1ee9c v\u00e0 gi\u1ea3m thi\u1ec3u vi\u1ec7c ph\u1ea3i l\u00e0m l\u1ea1i.<\/p>\n\n\n\n<div class=\"wp-block-group content-image-section ticss-89bd39a7 is-content-justification-center is-nowrap is-layout-flex wp-container-core-group-is-layout-d05cb3ef wp-block-group-is-layout-flex\">\n<ul style=\"font-size:16px\" class=\"wp-block-list\">\n<li><strong>Ph\u1ea1m vi c\u00f4ng vi\u1ec7c (Scope):<\/strong><br>L\u00e0m r\u00f5 ph\u1ea1m vi v\u00e0 nh\u1eefng n\u1ed9i dung ngo\u00e0i ph\u1ea1m vi c\u1ee7a d\u1ef1 \u00e1n, qua \u0111\u00f3 ch\u1ee7 \u0111\u1ed9ng ng\u0103n ng\u1eeba s\u1ef1 ph\u00e1t sinh kh\u00f4ng c\u1ea7n thi\u1ebft c\u1ee7a c\u00e1c t\u00ednh n\u0103ng (scope creep) g\u00e2y \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn ti\u1ebfn \u0111\u1ed9 v\u00e0 qu\u1ea3n l\u00fd d\u1ef1 \u00e1n.<\/li>\n\n\n\n<li><strong>Ti\u1ebfn \u0111\u1ed9 d\u1ef1 \u00e1n (Schedule):<\/strong><br>Tr\u1ef1c quan h\u00f3a l\u1ecbch tr\u00ecnh ph\u00e1t h\u00e0nh c\u00e1c s\u1ea3n ph\u1ea9m trung gian v\u00e0 s\u1ea3n ph\u1ea9m cu\u1ed1i c\u00f9ng, qua \u0111\u00f3 \u0111\u1ea3m b\u1ea3o t\u00ednh minh b\u1ea1ch trong ti\u1ebfn \u0111\u1ed9 d\u1ef1 \u00e1n.<\/li>\n\n\n\n<li><strong>Ph\u00e2n c\u00f4ng tr\u00e1ch nhi\u1ec7m:<\/strong><br>Ph\u00e2n \u0111\u1ecbnh r\u00f5 vai tr\u00f2 v\u00e0 tr\u00e1ch nhi\u1ec7m c\u1ee7a t\u1eebng v\u1ecb tr\u00ed, bao g\u1ed3m PM, BrSE (Bridge SE), l\u1eadp tr\u00ecnh vi\u00ean, ki\u1ec3m th\u1eed vi\u00ean v\u00e0 Product Owner (PO).<\/li>\n\n\n\n<li><strong>Ti\u00eau chu\u1ea9n ch\u1ea5t l\u01b0\u1ee3ng:<\/strong> <br>Thi\u1ebft l\u1eadp c\u00e1c ti\u00eau ch\u00ed nghi\u1ec7m thu k\u1ef9 thu\u1eadt v\u00e0 c\u00e1c c\u1ed5ng ki\u1ec3m so\u00e1t ch\u1ea5t l\u01b0\u1ee3ng tr\u01b0\u1edbc khi b\u1eaft \u0111\u1ea7u qu\u00e1 tr\u00ecnh l\u1eadp tr\u00ecnh th\u1ef1c t\u1ebf.<\/li>\n\n\n\n<li><strong>Qu\u1ea3n l\u00fd thay \u0111\u1ed5i:<\/strong><br>\u0110\u00e1nh gi\u00e1 nhanh m\u1ee9c \u0111\u1ed9 \u1ea3nh h\u01b0\u1edfng v\u00e0 ph\u00ea duy\u1ec7t c\u00e1c y\u00eau c\u1ea7u thay \u0111\u1ed5i t\u1eeb ph\u00eda kh\u00e1ch h\u00e0ng, qua \u0111\u00f3 lo\u1ea1i b\u1ecf r\u1ee7i ro ch\u1eadm ti\u1ebfn \u0111\u1ed9 ph\u00e1t tri\u1ec3n.<\/li>\n\n\n\n<li><strong>Gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1:<\/strong><br>X\u00e1c \u0111\u1ecbnh r\u00f5 quy tr\u00ecnh b\u00e1o c\u00e1o v\u00e0 x\u1eed l\u00fd kh\u1ea9n c\u1ea5p khi ph\u00e1t sinh s\u1ef1 c\u1ed1 ho\u1eb7c r\u1ee7i ro k\u1ef9 thu\u1eadt, \u0111\u1ea3m b\u1ea3o v\u1ea5n \u0111\u1ec1 \u0111\u01b0\u1ee3c nhanh ch\u00f3ng chuy\u1ec3n \u0111\u1ebfn \u0111\u00fang c\u1ea5p c\u00f3 th\u1ea9m quy\u1ec1n.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"825\" height=\"417\" src=\"https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/08\/quy-trinh-CNTT-chuyen-nghiep.png\" alt=\"\" class=\"wp-image-5773\" srcset=\"https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/08\/quy-trinh-CNTT-chuyen-nghiep.png 825w, https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/08\/quy-trinh-CNTT-chuyen-nghiep-300x152.png 300w, https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/08\/quy-trinh-CNTT-chuyen-nghiep-768x388.png 768w, https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/08\/quy-trinh-CNTT-chuyen-nghiep-18x9.png 18w\" sizes=\"auto, (max-width: 825px) 100vw, 825px\" \/><\/figure>\n<\/div>\n\n\n\n<p class=\"ticss-6ad8f2f0 wp-block-paragraph\" style=\"padding-top:30px\">V\u00ec v\u1eady, khi l\u1ef1a ch\u1ecdn \u0111\u1ed1i t\u00e1c IT, \u0111i\u1ec1u quan tr\u1ecdng kh\u00f4ng ch\u1ec9 l\u00e0 \u0111\u00e1nh gi\u00e1 \u201c\u0111\u1ed9i ng\u0169 c\u00f3 nh\u1eefng k\u1ef9 s\u01b0 gi\u1ecfi hay kh\u00f4ng?\u201d, m\u00e0 c\u00f2n ph\u1ea3i xem x\u00e9t k\u1ef9 \u201c\u0111\u1ed1i t\u00e1c \u0111ang tri\u1ec3n khai v\u00e0 v\u1eadn h\u00e0nh nh\u1eefng quy tr\u00ecnh n\u00e0o \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 duy tr\u00ec ti\u1ebfn \u0111\u1ed9 d\u1ef1 \u00e1n?\u201d.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">3. Ch\u00e2n dung th\u1ebf h\u1ec7 k\u1ef9 s\u01b0 IT Vi\u1ec7t Nam m\u1edbi<\/h3>\n\n\n\n<p class=\"ticss-64c5889e wp-block-paragraph\">N\u1ec1n t\u1ea3ng \u0111\u1ec3 t\u1ea1o ra c\u00e1c s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5 c\u00f4ng ngh\u1ec7 \u0111\u00e1ng tin c\u1eady ch\u00ednh l\u00e0 ngu\u1ed3n nh\u00e2n l\u1ef1c IT ch\u1ea5t l\u01b0\u1ee3ng cao. Th\u1ebf h\u1ec7 k\u1ef9 s\u01b0 IT Vi\u1ec7t Nam m\u1edbi s\u1edf h\u1eefu ti\u1ec1m n\u0103ng ph\u00e1t tri\u1ec3n tr\u00ean m\u00f4i tr\u01b0\u1eddng to\u00e0n c\u1ea7u nh\u1edd kh\u1ea3 n\u0103ng k\u1ebft h\u1ee3p \u1edf m\u1ee9c cao gi\u1eefa hard skills (n\u0103ng l\u1ef1c k\u1ef9 thu\u1eadt) v\u00e0 soft skills (k\u1ef9 n\u0103ng m\u1ec1m).<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/08\/image-1024x576.jpeg\" alt=\"\" class=\"wp-image-5779\" style=\"width:664px;height:auto\" srcset=\"https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/08\/image-1024x576.jpeg 1024w, https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/08\/image-300x169.jpeg 300w, https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/08\/image-768x432.jpeg 768w, https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/08\/image-1536x864.jpeg 1536w, https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/08\/image-18x10.jpeg 18w, https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/08\/image.jpeg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-neve-link-hover-color-color has-text-color has-link-color wp-elements-4793ce2092ba2e1bccea8b4b06dc9011 wp-block-paragraph\" style=\"font-size:18px\">N\u0103ng l\u1ef1c k\u1ef9 thu\u1eadt th\u1ef1c ti\u1ec5n v\u00e0 tinh th\u1ea7n h\u1ecdc h\u1ecfi cao<\/p>\n\n\n\n<p class=\"ticss-ce068636 wp-block-paragraph\">\u0110\u1ed9i ng\u0169 k\u1ef9 s\u01b0 s\u1edf h\u1eefu n\u1ec1n t\u1ea3ng k\u1ef9 thu\u1eadt v\u1eefng ch\u1eafc, t\u1eeb ph\u00e2n t\u00edch y\u00eau c\u1ea7u, thi\u1ebft k\u1ebf ki\u1ebfn tr\u00fac, ph\u00e1t tri\u1ec3n h\u1ec7 th\u1ed1ng, ki\u1ec3m th\u1eed v\u00e0 x\u00e1c minh, t\u00edch h\u1ee3p API \u0111\u1ebfn x\u00e2y d\u1ef1ng h\u1ea1 t\u1ea7ng \u0111\u00e1m m\u00e2y (AWS\/Azure). \u0110\u1ed3ng th\u1eddi, v\u1edbi tinh th\u1ea7n ham h\u1ecdc h\u1ecfi v\u00e0 kh\u1ea3 n\u0103ng ti\u1ebfp thu c\u00f4ng ngh\u1ec7 cao, c\u00e1c k\u1ef9 s\u01b0 c\u00f3 th\u1ec3 nhanh ch\u00f3ng c\u1eadp nh\u1eadt nh\u1eefng c\u00f4ng ngh\u1ec7 ti\u00ean ti\u1ebfn nh\u01b0 AI, Machine Learning, Big Data v\u00e0 IoT trong th\u1eddi gian ng\u1eafn, qua \u0111\u00f3 th\u00edch \u1ee9ng nhanh ch\u00f3ng v\u1edbi nh\u1eefng thay \u0111\u1ed5i v\u00e0 y\u00eau c\u1ea7u c\u1ee7a d\u1ef1 \u00e1n.<\/p>\n\n\n\n<p class=\"has-neve-link-hover-color-color has-text-color has-link-color wp-elements-a8ce5cbfffc6dbf40ded7c468793f9fc wp-block-paragraph\" style=\"font-size:18px\">Ph\u01b0\u01a1ng ph\u00e1p gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 d\u1ef1a tr\u00ean t\u01b0 duy logic:<\/p>\n\n\n\n<p class=\"ticss-8a224c44 wp-block-paragraph\">Khi \u0111\u1ed1i m\u1eb7t v\u1edbi c\u00e1c y\u00eau c\u1ea7u ch\u01b0a r\u00f5 r\u00e0ng \u1edf giai \u0111o\u1ea1n \u0111\u1ea7u ho\u1eb7c nh\u1eefng l\u1ed7i h\u1ec7 th\u1ed1ng ph\u1ee9c t\u1ea1p, c\u00e1c k\u1ef9 s\u01b0 Vi\u1ec7t Nam \u00e1p d\u1ee5ng quy tr\u00ecnh t\u01b0 duy h\u1ee3p l\u00fd: <strong>Hi\u1ec3u r\u00f5 y\u00eau c\u1ea7u \u2192 Ph\u00e2n t\u00edch nguy\u00ean nh\u00e2n g\u1ed1c r\u1ec5 \u2192 \u0110\u1ec1 xu\u1ea5t gi\u1ea3i ph\u00e1p \u2192 \u0110\u00e1nh gi\u00e1 r\u1ee7i ro \u2192 Tri\u1ec3n khai.<\/strong> Ph\u01b0\u01a1ng ph\u00e1p ti\u1ebfp c\u1eadn gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 m\u1ed9t c\u00e1ch logic n\u00e0y \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 l\u00e0 mang l\u1ea1i gi\u00e1 tr\u1ecb cao h\u01a1n so v\u1edbi n\u0103ng l\u1ef1c l\u1eadp tr\u00ecnh \u0111\u01a1n thu\u1ea7n.<\/p>\n\n\n\n<p class=\"has-neve-link-hover-color-color has-text-color has-link-color wp-elements-c7356360d69c16f91f2cbb37bf653025 wp-block-paragraph\" style=\"font-size:18px\">N\u0103ng l\u1ef1c giao ti\u1ebfp qu\u1ed1c t\u1ebf v\u00e0 k\u1ef9 n\u0103ng m\u1ec1m:<\/p>\n\n\n\n<p class=\"ticss-4315bff1 wp-block-paragraph\">Trong ph\u00e1t tri\u1ec3n to\u00e0n c\u1ea7u, n\u0103ng l\u1ef1c giao ti\u1ebfp \u0111\u01b0\u1ee3c xem l\u00e0 m\u1ed9t ph\u1ea7n c\u1ee7a n\u0103ng l\u1ef1c k\u1ef9 thu\u1eadt. Nhi\u1ec1u k\u1ef9 s\u01b0 c\u00f3 kh\u1ea3 n\u0103ng so\u1ea1n th\u1ea3o t\u00e0i li\u1ec7u \u0111\u1eb7c t\u1ea3, vi\u1ebft m\u00e3 ngu\u1ed3n s\u1ea1ch (Clean Code) v\u00e0 b\u00e1o c\u00e1o ti\u1ebfn \u0111\u1ed9 b\u1eb1ng ti\u1ebfng Anh. \u0110\u1ed1i v\u1edbi c\u00e1c d\u1ef1 \u00e1n h\u01b0\u1edbng \u0111\u1ebfn th\u1ecb tr\u01b0\u1eddng Nh\u1eadt B\u1ea3n, c\u01a1 ch\u1ebf h\u1ed7 tr\u1ee3 nh\u01b0 Bridge SE, v\u1edbi kh\u1ea3 n\u0103ng x\u1eed l\u00fd thu\u1eadt ng\u1eef chuy\u00ean ng\u00e0nh ti\u1ebfng Nh\u1eadt v\u00e0 \u0111\u1eb7c th\u00f9 trong v\u0103n h\u00f3a kinh doanh, \u0111\u00f3ng vai tr\u00f2 quan tr\u1ecdng trong vi\u1ec7c th\u00fac \u0111\u1ea9y s\u1ef1 ph\u1ed1i h\u1ee3p hi\u1ec7u qu\u1ea3 gi\u1eefa c\u00e1c b\u00ean. B\u00ean c\u1ea1nh \u0111\u00f3, nh\u1edd kh\u1ea3 n\u0103ng th\u00edch \u1ee9ng cao v\u1edbi l\u00e0m vi\u1ec7c nh\u00f3m, qu\u1ea3n l\u00fd th\u1eddi gian v\u00e0 ph\u01b0\u01a1ng ph\u00e1p Agile\/Scrum, \u0111\u1ed9i ng\u0169 cam k\u1ebft tu\u00e2n th\u1ee7 nghi\u00eam t\u00fac th\u1eddi h\u1ea1n \u0111\u00e3 th\u1ed1ng nh\u1ea5t (On-time Delivery).<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">4. Nh\u1eefng th\u00e1ch th\u1ee9c th\u1ef1c t\u1ebf tr\u00ean th\u1ecb tr\u01b0\u1eddng nh\u00e2n l\u1ef1c IT<\/h3>\n\n\n\n<p class=\"ticss-efdf3c96 wp-block-paragraph\">\u0110\u1ec3 duy tr\u00ec g\u00f3c nh\u00ecn kh\u00e1ch quan v\u00e0 ch\u00e2n th\u1ef1c, c\u1ea7n nh\u00ecn nh\u1eadn c\u1ea3 nh\u1eefng th\u00e1ch th\u1ee9c m\u00e0 th\u1ecb tr\u01b0\u1eddng nh\u00e2n l\u1ef1c IT Vi\u1ec7t Nam \u0111ang ph\u1ea3i \u0111\u1ed1i m\u1eb7t. Tr\u01b0\u1edbc t\u1ed1c \u0111\u1ed9 ph\u00e1t tri\u1ec3n nhanh ch\u00f3ng c\u1ee7a c\u00f4ng ngh\u1ec7, c\u00e1c k\u1ef9 s\u01b0 c\u1ea7n li\u00ean t\u1ee5c c\u1eadp nh\u1eadt ki\u1ebfn th\u1ee9c v\u00e0 k\u1ef9 n\u0103ng. \u0110\u1eb7c bi\u1ec7t, trong c\u00e1c l\u0129nh v\u1ef1c chuy\u00ean m\u00f4n cao nh\u01b0 AI, ki\u1ebfn tr\u00fac \u0111\u00e1m m\u00e2y, an ninh m\u1ea1ng v\u00e0 k\u1ef9 thu\u1eadt d\u1eef li\u1ec7u, ngu\u1ed3n nh\u00e2n l\u1ef1c c\u00f3 nhi\u1ec1u kinh nghi\u1ec7m th\u1ef1c ti\u1ec5n v\u1eabn c\u00f2n khan hi\u1ebfm tr\u00ean th\u1ecb tr\u01b0\u1eddng. Cu\u1ed9c c\u1ea1nh tranh v\u1ec1 nh\u00e2n l\u1ef1c \u0111ang chuy\u1ec3n d\u1ecbch r\u00f5 r\u1ec7t t\u1eeb \u201cs\u1ed1 l\u01b0\u1ee3ng\u201d sang \u201cch\u1ea5t l\u01b0\u1ee3ng\u201d. V\u00ec v\u1eady, \u0111\u00e0o t\u1ea1o th\u1ef1c ti\u1ec5n, ph\u00e1t tri\u1ec3n k\u1ef9 n\u0103ng trong trung v\u00e0 d\u00e0i h\u1ea1n (Upskilling), c\u00f9ng v\u1edbi vi\u1ec7c ph\u00e1t tri\u1ec3n v\u00e0 duy tr\u00ec \u0111\u1ed9i ng\u0169 k\u1ef9 s\u01b0 n\u00f2ng c\u1ed1t gi\u00e0u kinh nghi\u1ec7m \u0111ang tr\u1edf th\u00e0nh nh\u1eefng th\u00e1ch th\u1ee9c quan tr\u1ecdng h\u00e0ng \u0111\u1ea7u \u0111\u1ed1i v\u1edbi c\u00e1c doanh nghi\u1ec7p IT hi\u1ec7n nay.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">5. Smile Software \u2013 \u0110\u1ed1i t\u00e1c chuy\u1ec3n \u0111\u1ed5i s\u1ed1 \u0111\u1ed3ng h\u00e0nh ki\u1ebfn t\u1ea1o, x\u00e2y d\u1ef1ng ni\u1ec1m tin<\/h3>\n\n\n\n<p class=\"ticss-d56ae6ad wp-block-paragraph\">Smile Software tin r\u1eb1ng b\u01b0\u1edbc \u0111\u1ea7u ti\u00ean \u0111\u1ec3 n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 l\u00e0 th\u1ea5u hi\u1ec3u s\u00e2u s\u1eafc c\u00e1c b\u00e0i to\u00e1n kinh doanh c\u1ee7a kh\u00e1ch h\u00e0ng, \u0111\u1ed3ng th\u1eddi x\u00e2y d\u1ef1ng \u0111\u1ed9i ng\u0169 nh\u00e2n l\u1ef1c v\u00e0 c\u01a1 ch\u1ebf ph\u00e1t tri\u1ec3n ph\u00f9 h\u1ee3p nh\u1ea5t. B\u00ean c\u1ea1nh n\u0103ng l\u1ef1c ph\u00e1t tri\u1ec3n c\u00f4ng ngh\u1ec7 v\u1eefng ch\u1eafc t\u1ea1i Vi\u1ec7t Nam, ch\u00fang t\u00f4i x\u00e2y d\u1ef1ng c\u01a1 ch\u1ebf k\u1ebft n\u1ed1i v\u00e0 giao ti\u1ebfp th\u00f4ng su\u1ed1t b\u1eb1ng ti\u1ebfng Nh\u1eadt v\u00e0 ti\u1ebfng Anh th\u00f4ng qua \u0111\u1ed9i ng\u0169 BrSE\/PM. T\u1eeb ph\u00e2n t\u00edch kinh doanh (BA), l\u00e0m r\u00f5 y\u00eau c\u1ea7u, ph\u00e1t tri\u1ec3n, ki\u1ec3m th\u1eed \u0111\u1ebfn v\u1eadn h\u00e0nh v\u00e0 b\u1ea3o tr\u00ec, SMILE h\u1ed7 tr\u1ee3 m\u1ea1nh m\u1ebd c\u00e1c ho\u1ea1t \u0111\u1ed9ng kinh doanh to\u00e0n c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng. Ch\u00fang t\u00f4i kh\u00f4ng ph\u1ea3i l\u00e0 nh\u00e0 cung c\u1ea5p ch\u1ec9 \u0111\u01a1n thu\u1ea7n cung \u1ee9ng ngu\u1ed3n l\u1ef1c l\u1eadp tr\u00ecnh trong ng\u1eafn h\u1ea1n. SMILE h\u01b0\u1edbng t\u1edbi tr\u1edf th\u00e0nh m\u1ed9t \u201c\u0111\u1ed1i t\u00e1c c\u00f4ng ngh\u1ec7 \u0111\u1ed3ng ki\u1ebfn t\u1ea1o\u201d, \u0111\u1ed3ng h\u00e0nh c\u00f9ng kh\u00e1ch h\u00e0ng trong d\u00e0i h\u1ea1n \u0111\u1ec3 th\u00fac \u0111\u1ea9y t\u0103ng tr\u01b0\u1edfng b\u1ec1n v\u1eefng. Ngay c\u1ea3 khi y\u00eau c\u1ea7u ho\u1eb7c \u0111\u1eb7c t\u1ea3 d\u1ef1 \u00e1n ch\u01b0a \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh ho\u00e0n to\u00e0n \u1edf giai \u0111o\u1ea1n hi\u1ec7n t\u1ea1i, ch\u00fang t\u00f4i v\u1eabn s\u1eb5n s\u00e0ng h\u1ed7 tr\u1ee3 mi\u1ec5n ph\u00ed t\u1eeb b\u01b0\u1edbc r\u00e0 so\u00e1t, h\u1ec7 th\u1ed1ng h\u00f3a c\u00e1c b\u00e0i to\u00e1n kinh doanh \u0111\u1ebfn \u0111\u1ec1 xu\u1ea5t ph\u01b0\u01a1ng \u00e1n ti\u1ebfp c\u1eadn c\u00f4ng ngh\u1ec7. H\u00e3y li\u00ean h\u1ec7 v\u1edbi ch\u00fang t\u00f4i \u0111\u1ec3 c\u00f9ng trao \u0111\u1ed5i v\u1ec1 nhu c\u1ea7u c\u1ee7a b\u1ea1n.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-cover alignfull\" style=\"min-height:300px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-100 has-background-dim\" style=\"background-color:#003575\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<div style=\"height:140px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center vi-font-family-text has-nv-text-dark-bg-color has-text-color\">Kh\u01a1i d\u1eady ti\u1ec1m n\u0103ng - Ki\u1ebfn t\u1ea1o t\u01b0\u01a1ng lai<\/h2>\n\n\n\n<p class=\"has-text-align-center ticss-5d29c21e vi-font-family-text has-nv-text-dark-bg-color has-text-color has-link-color wp-elements-3ad144bad8f4dfc0b89693722591790f wp-block-paragraph\" style=\"padding-top:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20);font-size:16px\">H\u00e3y trao \u0111\u1ed5i v\u1edbi ch\u00fang t\u00f4i v\u1ec1 nhu c\u1ea7u ph\u00e1t tri\u1ec3n h\u1ec7 th\u1ed1ng v\u00e0 c\u00e1c v\u1ea5n \u0111\u1ec1 c\u00f4ng ngh\u1ec7 c\u1ee7a b\u1ea1n.<\/p>\n\n\n\n<p class=\"has-text-align-center vi-font-family-text has-nv-text-dark-bg-color has-text-color has-link-color wp-elements-41d378bae927afc27ead2264618294a4 wp-block-paragraph\" style=\"font-size:16px\">Ngay c\u1ea3 khi y\u00eau c\u1ea7u v\u1eabn ch\u01b0a \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh r\u00f5 r\u00e0ng, ch\u00fang t\u00f4i s\u1eb5n s\u00e0ng h\u1ed7 tr\u1ee3 t\u1eeb b\u01b0\u1edbc ph\u00e2n t\u00edch v\u00e0 l\u00e0m r\u00f5 b\u00e0i to\u00e1n.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-horizontal is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-7d812b4c wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-primary vi-font-family-text\"><a class=\"wp-block-button__link has-neve-link-color-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/smilesoftware.org\/vn\/contact\/\" style=\"background-color:#ffffff\">T\u01b0 v\u1ea5n ph\u00e1t tri\u1ec3n h\u1ec7 th\u1ed1ng<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:140px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>\u30d9\u30c8\u30ca\u30e0IT\u30b5\u30fc\u30d3\u30b9\u306e\u54c1\u8cea 1.IT\u30b5\u30fc\u30d3\u30b9\u54c1\u8cea\u306f\u3069\u306e\u3088\u3046\u306b&hellip;&nbsp;<a href=\"https:\/\/smilesoftware.org\/vn\/vietnam-it-service-quality\/\" class=\"\" rel=\"bookmark\">\u0110\u1ecdc ti\u1ebfp &raquo;<span class=\"screen-reader-text\">Ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 CNTT Vi\u1ec7t Nam<\/span><\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"on","_price":"","_stock":"","_tribe_ticket_header":"","_tribe_default_ticket_provider":"","_ticket_start_date":"","_ticket_end_date":"","_tribe_ticket_show_description":"","_tribe_ticket_show_not_going":false,"_tribe_ticket_use_global_stock":"","_tribe_ticket_global_stock_level":"","_global_stock_mode":"","_global_stock_cap":"","_tribe_rsvp_for_event":"","_tribe_ticket_going_count":"","_tribe_ticket_not_going_count":"","_tribe_tickets_list":"[]","_tribe_ticket_has_attendee_info_fields":false,"_themeisle_gutenberg_block_has_review":false,"_ti_tpc_template_sync":false,"_ti_tpc_template_id":"","footnotes":"","_tec_slr_enabled":"","_tec_slr_layout":""},"class_list":["post-165","page","type-page","status-publish","hentry"],"acf":[],"rttpg_featured_image_url":null,"rttpg_author":{"display_name":"admin","author_link":"https:\/\/smilesoftware.org\/vn\/author\/admin\/"},"rttpg_comment":0,"rttpg_category":null,"rttpg_excerpt":"\u30d9\u30c8\u30ca\u30e0IT\u30b5\u30fc\u30d3\u30b9\u306e\u54c1\u8cea 1.IT\u30b5\u30fc\u30d3\u30b9\u54c1\u8cea\u306f\u3069\u306e\u3088\u3046\u306b&hellip;&nbsp;\u0110\u1ecdc ti\u1ebfp &r&hellip;","ticketed":false,"_links":{"self":[{"href":"https:\/\/smilesoftware.org\/vn\/wp-json\/wp\/v2\/pages\/165","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/smilesoftware.org\/vn\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/smilesoftware.org\/vn\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/smilesoftware.org\/vn\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/smilesoftware.org\/vn\/wp-json\/wp\/v2\/comments?post=165"}],"version-history":[{"count":47,"href":"https:\/\/smilesoftware.org\/vn\/wp-json\/wp\/v2\/pages\/165\/revisions"}],"predecessor-version":[{"id":5852,"href":"https:\/\/smilesoftware.org\/vn\/wp-json\/wp\/v2\/pages\/165\/revisions\/5852"}],"wp:attachment":[{"href":"https:\/\/smilesoftware.org\/vn\/wp-json\/wp\/v2\/media?parent=165"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}