{"id":165,"date":"2024-09-19T14:40:54","date_gmt":"2024-09-19T07:40:54","guid":{"rendered":"https:\/\/smilesoftware.org\/?page_id=165"},"modified":"2025-08-23T01:03:47","modified_gmt":"2025-08-22T18:03:47","slug":"vietnam-it-service-quality","status":"publish","type":"page","link":"https:\/\/smilesoftware.org\/vn\/vietnam-it-service-quality\/","title":{"rendered":"Ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 IT t\u1ea1i Vi\u1ec7t Nam"},"content":{"rendered":"
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Ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 IT t\u1ea1i Vi\u1ec7t Nam<\/h2>\n<\/div><\/div>\n\n\n\n

Ng\u00e0nh c\u00f4ng ngh\u1ec7 th\u00f4ng tin l\u00e0 m\u1ed9t l\u0129nh v\u1ef1c \u0111a d\u1ea1ng v\u00e0 ph\u00e1t tri\u1ec3n nhanh ch\u00f3ng, ch\u1ecbu \u1ea3nh h\u01b0\u1edfng m\u1ea1nh m\u1ebd t\u1eeb s\u1ef1 \u0111\u1ed5i m\u1edbi v\u00e0 ti\u1ebfn b\u1ed9 c\u00f4ng ngh\u1ec7, \u0111\u1ed3ng th\u1eddi \u0111\u00f3ng vai tr\u00f2 quan tr\u1ecdng trong m\u1ecdi m\u1eb7t c\u1ee7a x\u00e3 h\u1ed9i hi\u1ec7n \u0111\u1ea1i.\n\u0110\u1ec3 \u0111\u00e1p \u1ee9ng nhu c\u1ea7u trong v\u00e0 ngo\u00e0i n\u01b0\u1edbc, ng\u00e0nh c\u00f4ng ngh\u1ec7 th\u00f4ng tin c\u1ee7a Vi\u1ec7t Nam \u0111ang cung c\u1ea5p nhi\u1ec1u lo\u1ea1i h\u00ecnh d\u1ecbch v\u1ee5, trong \u0111\u00f3 ph\u1ea7n l\u1edbn c\u00e1c d\u1ecbch v\u1ee5 \u0111\u1ec1u \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 cao.<\/p>\n\n\n\n

Theo b\u00e1o c\u00e1o th\u1ecb tr\u01b0\u1eddng CNTT n\u0103m 2020, c\u00e1c d\u1ecbch v\u1ee5 c\u00f4ng ngh\u1ec7 th\u00f4ng tin \u0111\u00e1ng ch\u00fa \u00fd bao g\u1ed3m: th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed (E-Commerce), c\u00f4ng ngh\u1ec7 t\u00e0i ch\u00ednh (Fintech), d\u1ecbch v\u1ee5 g\u1ecdi xe\/giao \u0111\u1ed3 \u0103n, ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe v\u00e0 c\u00f4ng ngh\u1ec7 gi\u00e1o d\u1ee5c (Edtech).<\/p>\n\n\n

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V\u1eady t\u1ea1i sao ch\u1ea5t l\u01b0\u1ee3ng c\u00e1c d\u1ecbch v\u1ee5 c\u00f4ng ngh\u1ec7 th\u00f4ng tin c\u1ee7a Vi\u1ec7t Nam l\u1ea1i \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 cao? Nh\u1eefng y\u1ebfu t\u1ed1 n\u00e0o quy\u1ebft \u0111\u1ecbnh \u0111\u1ebfn ch\u1ea5t l\u01b0\u1ee3ng c\u1ee7a d\u1ecbch v\u1ee5 n\u00e0y?<\/p>\n\n\n\n

Tr\u01b0\u1edbc h\u1ebft, ng\u01b0\u1eddi lao \u0111\u1ed9ng Vi\u1ec7t Nam \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 cao b\u1edfi s\u1ef1 ch\u0103m ch\u1ec9, n\u1ed7 l\u1ef1c v\u00e0 tr\u00ecnh \u0111\u1ed9 gi\u00e1o d\u1ee5c c\u01a1 b\u1ea3n t\u1ed1t. Nh\u1eefng doanh nh\u00e2n tr\u1ebb v\u00e0 k\u1ef9 s\u01b0 c\u1ee7a Vi\u1ec7t Nam c\u00f3 \u00fd ch\u00ed m\u1ea1nh m\u1ebd, tr\u00e0n \u0111\u1ea7y n\u0103ng l\u01b0\u1ee3ng, s\u00e1ng t\u1ea1o, v\u00e0 c\u00f3 kh\u1ea3 n\u0103ng ti\u1ebfp thu c\u0169ng nh\u01b0 \u00e1p d\u1ee5ng nhanh ch\u00f3ng c\u00e1c c\u00f4ng ngh\u1ec7 m\u1edbi.\nB\u00ean c\u1ea1nh \u0111\u00f3, Vi\u1ec7t Nam c\u00f2n s\u1edf h\u1eefu ngu\u1ed3n nh\u00e2n l\u1ef1c d\u1ed3i d\u00e0o c\u1ea3 trong ng\u1eafn h\u1ea1n l\u1eabn d\u00e0i h\u1ea1n, g\u00f3p ph\u1ea7n quan tr\u1ecdng v\u00e0o n\u0103ng l\u1ef1c s\u1ea3n xu\u1ea5t v\u00e0 s\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a ng\u00e0nh c\u00f4ng ngh\u1ec7 th\u00f4ng tin.<\/p>\n\n\n

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H\u01a1n n\u1eefa, c\u00e1c k\u1ef9 s\u01b0 Vi\u1ec7t Nam kh\u00f4ng ch\u1ec9 c\u00f3 chuy\u00ean m\u00f4n cao m\u00e0 c\u00f2n \u0111\u1eb7c bi\u1ec7t gi\u1ecfi trong vi\u1ec7c s\u1eed d\u1ee5ng ti\u1ebfng Anh.\nNh\u01b0 ch\u00fang ta \u0111\u00e3 bi\u1ebft, ti\u1ebfng Anh l\u00e0 ng\u00f4n ng\u1eef ch\u00ednh trong ng\u00e0nh c\u00f4ng ngh\u1ec7 th\u00f4ng tin, v\u00e0 c\u00e1c k\u1ef9 s\u01b0 IT c\u1ea7n c\u00f3 kh\u1ea3 n\u0103ng \u0111\u1ecdc, vi\u1ebft, n\u00f3i v\u00e0 hi\u1ec3u ti\u1ebfng Anh \u0111\u1ec3 th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3.\n\u0110\u1eb7c bi\u1ec7t trong m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c qu\u1ed1c t\u1ebf, vi\u1ec7c s\u1eed d\u1ee5ng ti\u1ebfng Anh \u0111\u1ec3 giao ti\u1ebfp v\u1edbi \u0111\u1ed3ng nghi\u1ec7p, kh\u00e1ch h\u00e0ng v\u00e0 \u0111\u1ed1i t\u00e1c l\u00e0 \u0111i\u1ec1u v\u00f4 c\u00f9ng quan tr\u1ecdng.<\/p>\n\n\n\n

H\u01a1n th\u1ebf n\u1eefa, c\u00e1c k\u1ef9 n\u0103ng m\u1ec1m c\u0169ng \u0111\u00f3ng vai tr\u00f2 quan tr\u1ecdng trong th\u00e0nh c\u00f4ng c\u1ee7a k\u1ef9 s\u01b0 c\u00f4ng ngh\u1ec7 th\u00f4ng tin.\nK\u1ef9 n\u0103ng giao ti\u1ebfp l\u00e0 y\u1ebfu t\u1ed1 kh\u00f4ng th\u1ec3 thi\u1ebfu \u0111\u1ec3 trao \u0111\u1ed5i \u00fd ki\u1ebfn, l\u00e0m vi\u1ec7c nh\u00f3m v\u00e0 gi\u1ea3i quy\u1ebft xung \u0111\u1ed9t m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3.\nK\u1ef9 n\u0103ng qu\u1ea3n l\u00fd th\u1eddi gian gi\u00fap k\u1ef9 s\u01b0 IT ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c \u0111\u00fang h\u1ea1n, c\u00f2n k\u1ef9 n\u0103ng ph\u00e2n t\u00edch v\u00e0 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 h\u1ed7 tr\u1ee3 l\u1eadp tr\u00ecnh vi\u00ean x\u1eed l\u00fd c\u00e1c t\u00ecnh hu\u1ed1ng ph\u1ee9c t\u1ea1p trong qu\u00e1 tr\u00ecnh ph\u00e1t tri\u1ec3n s\u1ea3n ph\u1ea9m v\u00e0 x\u00e2y d\u1ef1ng h\u1ec7 th\u1ed1ng.<\/p>\n\n\n

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H\u01a1n n\u1eefa, vi\u1ec7c kh\u00f4ng ng\u1eebng h\u1ecdc h\u1ecfi v\u00e0 n\u00e2ng cao k\u1ef9 n\u0103ng ch\u00ednh l\u00e0 ch\u00eca kh\u00f3a gi\u00fap c\u00e1c k\u1ef9 s\u01b0 CNTT Vi\u1ec7t Nam duy tr\u00ec s\u1ef1 n\u0103ng \u0111\u1ed9ng v\u00e0 th\u00edch \u1ee9ng v\u1edbi nh\u1eefng th\u00e1ch th\u1ee9c m\u1edbi.<\/p>\n\n\n\n

Hi\u1ec7n nay, ng\u00e0nh c\u00f4ng ngh\u1ec7 th\u00f4ng tin t\u1ea1i Vi\u1ec7t Nam \u0111ang \u0111\u00f3ng g\u00f3p 14,4% v\u00e0o GDP qu\u1ed1c gia. Nh\u1edd v\u00e0o s\u1ef1 ph\u00e1t tri\u1ec3n n\u00e0y, ng\u00e0nh CNTT c\u1ee7a Vi\u1ec7t Nam \u0111\u00e3 d\u1ea7n kh\u1eb3ng \u0111\u1ecbnh \u0111\u01b0\u1ee3c v\u1ecb th\u1ebf nh\u1ea5t \u0111\u1ecbnh tr\u00ean tr\u01b0\u1eddng qu\u1ed1c t\u1ebf.\n\u0110\u1eb7c bi\u1ec7t, trong l\u0129nh v\u1ef1c d\u1ecbch v\u1ee5 ph\u1ea7n m\u1ec1m, Vi\u1ec7t Nam t\u1ef1 h\u00e0o \u0111\u1ee9ng \u0111\u1ea7u khu v\u1ef1c \u0110\u00f4ng Nam \u00c1.\n\nC\u00f9ng v\u1edbi \u0111\u00e0 t\u0103ng tr\u01b0\u1edfng n\u00e0y, ng\u00e0nh c\u00f4ng ngh\u1ec7 th\u00f4ng tin \u0111\u00e3 \u0111\u1ea1t \u0111\u01b0\u1ee3c nhi\u1ec1u th\u00e0nh t\u1ef1u, v\u00e0 tr\u1edf th\u00e0nh \u0111i\u1ec3m \u0111\u1ebfn \u0111\u1ea7u t\u01b0 c\u1ee7a nhi\u1ec1u t\u1eadp \u0111o\u00e0n l\u1edbn nh\u01b0 Samsung, Microsoft.\nNgo\u00e0i ra, c\u00e1c doanh nghi\u1ec7p c\u00f4ng ngh\u1ec7 trong n\u01b0\u1edbc nh\u01b0 Viettel, FPT c\u0169ng \u0111\u00e3 \u0111\u1ea1t \u0111\u01b0\u1ee3c th\u00e0nh c\u00f4ng tr\u00ean th\u1ecb tr\u01b0\u1eddng qu\u1ed1c t\u1ebf, v\u00e0 trong t\u01b0\u01a1ng lai, ng\u00e0nh n\u00e0y c\u00f2n \u0111\u01b0\u1ee3c k\u1ef3 v\u1ecdng s\u1ebd ph\u00e1t tri\u1ec3n m\u1ea1nh m\u1ebd h\u01a1n n\u1eefa.<\/p>\n\n\n

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\"\"<\/figure>\n<\/div>\n\n\n

Nh\u01b0 v\u1eady, vi\u1ec7c cung c\u1ea5p \u0111\u01b0\u1ee3c c\u00e1c d\u1ecbch v\u1ee5 ch\u1ea5t l\u01b0\u1ee3ng cao ch\u00ednh l\u00e0 nh\u1edd v\u00e0o ngu\u1ed3n nh\u00e2n l\u1ef1c ch\u1ea5t l\u01b0\u1ee3ng cao.\nNgu\u1ed3n nh\u00e2n l\u1ef1c c\u00f3 ch\u1ea5t l\u01b0\u1ee3ng s\u1ebd t\u1ea1o ra c\u00e1c s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5 \u0111\u00e1ng tin c\u1eady, ch\u1ea5t l\u01b0\u1ee3ng cao, \u0111\u1ed3ng th\u1eddi g\u00f3p ph\u1ea7n \u0111\u00e1p \u1ee9ng nhu c\u1ea7u c\u1ee7a x\u00e3 h\u1ed9i v\u00e0 th\u00fac \u0111\u1ea9y s\u1ef1 ph\u00e1t tri\u1ec3n.\nTh\u00f4ng qua vi\u1ec7c cung c\u1ea5p c\u00e1c d\u1ecbch v\u1ee5 c\u00f4ng ngh\u1ec7 th\u00f4ng tin ch\u1ea5t l\u01b0\u1ee3ng cao, Vi\u1ec7t Nam \u0111\u01b0\u1ee3c k\u1ef3 v\u1ecdng s\u1ebd ng\u00e0y c\u00e0ng ph\u00e1t tri\u1ec3n v\u00e0 tr\u1edf th\u00e0nh \u0111i\u1ec3m \u0111\u1ebfn h\u1ea5p d\u1eabn thu h\u00fat \u0111\u1ea7u t\u01b0 n\u01b0\u1edbc ngo\u00e0i.<\/p>\n\n\n\n

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Kh\u01a1i d\u1eady ti\u1ec1m n\u0103ng - Ki\u1ebfn t\u1ea1o t\u01b0\u01a1ng lai<\/h2>\n\n\n\n

V\u1edbi t\u1ea7m nh\u00ecn \u201cKh\u01a1i d\u1eady ti\u1ec1m n\u0103ng - Ki\u1ebfn t\u1ea1o t\u01b0\u01a1ng lai\u201d, SMILE cam k\u1ebft \u0111\u1ed3ng h\u00e0nh v\u00e0 t\u1eadn t\u00e2m h\u1ed7 tr\u1ee3 s\u1ef1 ph\u00e1t tri\u1ec3n b\u1ec1n v\u1eefng c\u1ee7a Qu\u00fd kh\u00e1ch h\u00e0ng.<\/p>\n\n\n\n

H\u00e3y c\u00f9ng nhau \u0111\u1ed3ng h\u00e0nh \u0111\u1ec3 ki\u1ebfn t\u1ea1o n\u00ean m\u1ed9t t\u01b0\u01a1ng lai r\u1ef1c r\u1ee1 v\u00e0 th\u1ecbnh v\u01b0\u1ee3ng h\u01a1n.<\/p>\n\n\n\n

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Li\u00ean h\u1ec7<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n
<\/div>\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"

\u30d9\u30c8\u30ca\u30e0\u306eIT\u30b5\u30fc\u30d3\u30b9\u306e\u8cea \u60c5\u5831\u6280\u8853\u696d\u754c\u306f\u591a\u69d8\u3067\u6025\u901f\u306b\u767a\u5c55\u3057… \u0110\u1ecdc ti\u1ebfp »Ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 IT t\u1ea1i Vi\u1ec7t Nam<\/span><\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"on","_price":"","_stock":"","_tribe_ticket_header":"","_tribe_default_ticket_provider":"","_ticket_start_date":"","_ticket_end_date":"","_tribe_ticket_show_description":"","_tribe_ticket_show_not_going":false,"_tribe_ticket_use_global_stock":"","_tribe_ticket_global_stock_level":"","_global_stock_mode":"","_global_stock_cap":"","_tribe_rsvp_for_event":"","_tribe_ticket_going_count":"","_tribe_ticket_not_going_count":"","_tribe_tickets_list":"[]","_tribe_ticket_has_attendee_info_fields":false,"_themeisle_gutenberg_block_has_review":false,"_ti_tpc_template_sync":false,"_ti_tpc_template_id":"","footnotes":"","_tec_slr_enabled":"","_tec_slr_layout":""},"class_list":["post-165","page","type-page","status-publish","hentry"],"acf":[],"rttpg_featured_image_url":null,"rttpg_author":{"display_name":"admin","author_link":"https:\/\/smilesoftware.org\/vn\/author\/admin\/"},"rttpg_comment":0,"rttpg_category":null,"rttpg_excerpt":"\u30d9\u30c8\u30ca\u30e0\u306eIT\u30b5\u30fc\u30d3\u30b9\u306e\u8cea \u60c5\u5831\u6280\u8853\u696d\u754c\u306f\u591a\u69d8\u3067\u6025\u901f\u306b\u767a\u5c55\u3057… \u0110\u1ecdc ti\u1ebfp &r…","ticketed":false,"_links":{"self":[{"href":"https:\/\/smilesoftware.org\/vn\/wp-json\/wp\/v2\/pages\/165","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/smilesoftware.org\/vn\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/smilesoftware.org\/vn\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/smilesoftware.org\/vn\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/smilesoftware.org\/vn\/wp-json\/wp\/v2\/comments?post=165"}],"version-history":[{"count":16,"href":"https:\/\/smilesoftware.org\/vn\/wp-json\/wp\/v2\/pages\/165\/revisions"}],"predecessor-version":[{"id":2963,"href":"https:\/\/smilesoftware.org\/vn\/wp-json\/wp\/v2\/pages\/165\/revisions\/2963"}],"wp:attachment":[{"href":"https:\/\/smilesoftware.org\/vn\/wp-json\/wp\/v2\/media?parent=165"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}