{"id":4645,"date":"2026-07-02T12:36:19","date_gmt":"2026-07-02T03:36:19","guid":{"rendered":"https:\/\/smilesoftware.org\/?p=4645"},"modified":"2026-07-02T12:36:20","modified_gmt":"2026-07-02T03:36:20","slug":"dx%e5%86%85%e8%a3%bd%e5%8c%96%e3%81%ae%e9%87%8d%e8%a6%81%e6%80%a7%e3%81%a8%e3%81%af%ef%bc%9f%e3%83%a1%e3%83%aa%e3%83%83%e3%83%88%e3%81%a8%e9%80%b2%e3%82%81%e6%96%b9%e3%83%bb3%e3%81%a4%e3%81%ae","status":"publish","type":"post","link":"https:\/\/smilesoftware.org\/en\/dx%E5%86%85%E8%A3%BD%E5%8C%96%E3%81%AE%E9%87%8D%E8%A6%81%E6%80%A7%E3%81%A8%E3%81%AF%E3%83%A1%E3%83%AA%E3%83%83%E3%83%88%E3%81%A8%E9%80%B2%E3%82%81%E6%96%B93%E3%81%A4%E3%81%AE\/","title":{"rendered":"Why Bringing DX In-House Matters: Benefits, Key Steps, and Three Success Stories"},"content":{"rendered":"<div class=\"wp-block-group smile-post-content\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><header class=\"smile-article-header\"><div><span class=\"smile-category-pill\">Blog<\/span><span class=\"smile-date\">2026.06.30<\/span><\/div><h1 class=\"smile-article-title\">Why Bringing DX In-House Matters: Benefits, Key Steps, and Three Success Stories<\/h1><p class=\"smile-excerpt\">When promoting digital transformation (DX), making full use of internal resources and improving operational efficiency are critical priorities. While many companies choose outsourcing as they advance DX, in-house DX has also been attracting growing attention in recent years. In-house DX means driving DX by using the resources available within your own organization. This article explains the importance and benefits of in-house DX, key points for implementation, and three successful case studies. Companies seeking to achieve DX at an optimal cost are encouraged to use this as a reference.<\/p><\/header>\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"860\" height=\"573\" src=\"https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/06\/image1.jpg\" alt=\"DX\u5185\u88fd\u5316\u306e\u91cd\u8981\u6027\u3068\u306f\uff1f\u30e1\u30ea\u30c3\u30c8\u3068\u9032\u3081\u65b9\u30fb3\u3064\u306e\u6210\u529f\u4e8b\u4f8b\" class=\"wp-image-4636\" srcset=\"https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/06\/image1.jpg 860w, https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/06\/image1-300x200.jpg 300w, https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/06\/image1-768x512.jpg 768w, https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/06\/image1-18x12.jpg 18w\" sizes=\"auto, (max-width: 860px) 100vw, 860px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n<nav class=\"smile-toc\" aria-label=\"Table of Contents\"><h2 class=\"smile-toc__title\">Table of Contents<\/h2><div class=\"smile-toc__grid\"><a class=\"smile-toc__item\" href=\"#section-1\"><b class=\"smile-toc__number\">01<\/b><span class=\"smile-toc__label\">The Importance of Bringing DX In-House<\/span><\/a><a class=\"smile-toc__item\" href=\"#section-2\"><b class=\"smile-toc__number\">02<\/b><span class=\"smile-toc__label\">Benefits of Bringing DX In-House<\/span><\/a><a class=\"smile-toc__item\" href=\"#section-3\"><b class=\"smile-toc__number\">03<\/b><span class=\"smile-toc__label\">How to Bring DX In-House<\/span><\/a><a class=\"smile-toc__item\" href=\"#section-4\"><b class=\"smile-toc__number\">04<\/b><span class=\"smile-toc__label\">Successful Examples of Bringing DX In-House<\/span><\/a><a class=\"smile-toc__item\" href=\"#section-5\"><b class=\"smile-toc__number\">05<\/b><span class=\"smile-toc__label\">Challenges and Countermeasures in Bringing DX In-House<\/span><\/a><a class=\"smile-toc__item\" href=\"#section-6\"><b class=\"smile-toc__number\">06<\/b><span class=\"smile-toc__label\">Summary<\/span><\/a><\/div><\/nav>\n\n\n<div id=\"section-1\" class=\"wp-block-group smile-section\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"smile-section__head\"><div class=\"smile-section__number\">01<\/div><h2 class=\"smile-section__title\">The Importance of Bringing DX In-House<\/h2><\/div>\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1306\" height=\"803\" src=\"https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/06\/image6-3.png\" alt=\"DX\u5185\u88fd\u5316\u306e\u91cd\u8981\u6027\u3068\u306f\uff1f\u30e1\u30ea\u30c3\u30c8\u3068\u9032\u3081\u65b9\u30fb3\u3064\u306e\u6210\u529f\u4e8b\u4f8b\" class=\"wp-image-4641\" srcset=\"https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/06\/image6-3.png 1306w, https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/06\/image6-3-300x184.png 300w, https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/06\/image6-3-1024x630.png 1024w, https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/06\/image6-3-768x472.png 768w, https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/06\/image6-3-18x12.png 18w\" sizes=\"auto, (max-width: 1306px) 100vw, 1306px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading smile-subheading\">1.1 What Is In-House DX?<\/h3>\n\n\n\n<p>DX refers to initiatives that use digital technologies and data to transform corporate culture and business models.<\/p>\n\n\n\n<p>The goal is not simply to digitize operations or automate work. The true purpose of DX is to continuously maintain and improve an organization\u2019s ability to create new value for the business.<\/p>\n\n\n\n<p>Internalizing DX means building, within the company, the data utilization and value creation environment needed to drive DX. In the past, many companies outsourced to external system vendors or engineers to improve operational efficiency or build systems. Internalization, however, means completing these processes within the company itself.<\/p>\n\n\n\n<h3 class=\"wp-block-heading smile-subheading\">1.2 Why In-House DX Is Gaining Attention<\/h3>\n\n\n\n<p>So why are companies focusing on in-house development instead of choosing outsourcing? Let\u2019s look at the main reasons.<\/p>\n\n\n\n<h3 class=\"wp-block-heading smile-subheading\">1.2.1 Because It Also Helps Transform Corporate Culture<\/h3>\n\n\n\n<p>To advance DX, it is important not only to introduce new systems but also to transform the corporate culture itself. Relying solely on outsourcing can make it difficult to drive internal mindset change and review business processes.<\/p>\n\n\n\n<p>By bringing these capabilities in-house, employees come to understand the value of DX for themselves and take greater ownership of related initiatives. As they consider how to use IT, test ideas, and improve operations through trial and error, they are also more likely to generate innovative ideas.<\/p>\n\n\n\n<h3 class=\"wp-block-heading smile-subheading\">1.2.2 To Respond Quickly to Rapid Changes in the Market Environment<\/h3>\n\n\n\n<p>Today\u2019s business environment is defined by extremely rapid market change. Companies that fail to respond quickly to emerging trends will find it difficult to maintain a competitive advantage.<\/p>\n\n\n\n<p>However, relying on outsourcing for DX can lead to delays. It takes time from the point of engaging an external vendor until the system is actually up and running. In addition, excessive dependence on external vendors carries the risk that the company\u2019s intentions may diverge from the vendor\u2019s policies. In a vendor lock-in situation, it may become difficult to develop systems aligned with the company\u2019s own strategy.<\/p>\n\n\n\n<p>By bringing DX in-house and developing systems internally, companies can respond quickly to market changes and build systems in a timely manner that align with their own strategic objectives.<\/p>\n\n\n\n<h3 class=\"wp-block-heading smile-subheading\">1.2.3 To Improve DX Literacy Across the Entire Company<\/h3>\n\n\n\n<p>To understand the true purpose of DX and ensure that every employee takes ownership of it, improving employees\u2019 DX literacy is essential. By bringing DX in-house, employees can directly experience the process of implementing DX and its impact, helping them acquire the knowledge and methods needed to drive DX forward. As they consider the steps and actions required to achieve DX, each employee can also strengthen their IT capabilities.<\/p>\n<\/div><\/div>\n\n\n\n<div id=\"section-2\" class=\"wp-block-group smile-section\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"smile-section__head\"><div class=\"smile-section__number\">02<\/div><h2 class=\"smile-section__title\">Benefits of Bringing DX In-House<\/h2><\/div>\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"589\" src=\"https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/06\/image5-3.png\" alt=\"DX\u5185\u88fd\u5316\u306e\u91cd\u8981\u6027\u3068\u306f\uff1f\u30e1\u30ea\u30c3\u30c8\u3068\u9032\u3081\u65b9\u30fb3\u3064\u306e\u6210\u529f\u4e8b\u4f8b\" class=\"wp-image-4640\" srcset=\"https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/06\/image5-3.png 1000w, https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/06\/image5-3-300x177.png 300w, https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/06\/image5-3-768x452.png 768w, https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/06\/image5-3-18x12.png 18w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/figure>\n\n\n\n<p><strong>Build and retain knowledge and expertise within your organization<\/strong><\/p>\n\n\n\n<p>Bringing DX in-house allows companies to accumulate the expertise and knowledge needed to drive DX internally. When they rely on external vendors or outsourcing, that know-how does not remain within the organization, leaving them in a position where they have no choice but to keep outsourcing.<\/p>\n\n\n\n<p>This makes it difficult to implement operational improvements on a timeline that aligns with the company\u2019s own priorities. By advancing in-house development, companies can build internal organizational collaboration for information sharing and accumulate DX expertise, creating a valuable asset that supports long-term business growth.<\/p>\n\n\n\n<p><strong>Prevent systems from becoming black boxes<\/strong><\/p>\n\n\n\n<p>When system development is outsourced, maintenance and customization can become difficult to handle internally. Even when a company wants to incorporate feedback from frontline employees and build the best possible system, consulting with or commissioning a vendor requires time and effort. In this situation, it becomes difficult to quickly resolve the black-boxing of systems. By bringing development in-house, employees involved in day-to-day operations can learn how to use the system and handle maintenance and customization on site. This makes it easier to create an environment optimized for frontline needs and prevent systems from becoming black boxes.<\/p>\n\n\n\n<p><strong>Reduce development costs<\/strong><\/p>\n\n\n\n<p>Outsourcing system development or hiring specialized engineers requires both budget and development time. If specification changes or revisions arise, additional costs may be incurred, creating a risk of exceeding the budget.<\/p>\n\n\n\n<p>In contrast, bringing development in-house enables companies to use their own talent and resources to develop solutions flexibly and quickly while keeping costs under control. When an internal development team has a deep understanding of business requirements and priorities, it can move projects forward efficiently with minimal waste.<\/p>\n<\/div><\/div>\n\n\n\n<div id=\"section-3\" class=\"wp-block-group smile-section\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"smile-section__head\"><div class=\"smile-section__number\">03<\/div><h2 class=\"smile-section__title\">How to Bring DX In-House<\/h2><\/div>\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"640\" height=\"427\" src=\"https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/06\/image3-4.png\" alt=\"DX\u5185\u88fd\u5316\u306e\u91cd\u8981\u6027\u3068\u306f\uff1f\u30e1\u30ea\u30c3\u30c8\u3068\u9032\u3081\u65b9\u30fb3\u3064\u306e\u6210\u529f\u4e8b\u4f8b\" class=\"wp-image-4638\" srcset=\"https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/06\/image3-4.png 640w, https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/06\/image3-4-300x200.png 300w, https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/06\/image3-4-18x12.png 18w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/figure>\n\n\n\n<p>Let\u2019s look at a concrete approach to bringing DX in-house.<\/p>\n\n\n\n<h3 class=\"wp-block-heading smile-subheading\">3.1 Gaining Internal Agreement from Stakeholders<\/h3>\n\n\n\n<p>Internalizing DX is a company-wide project that involves transforming existing workflows and ways of working. To minimize employee resistance, it is important to clearly explain the benefits and impact of bringing DX in-house and to create an environment that encourages cooperation.<\/p>\n\n\n\n<p>Specific steps may include clear messaging from senior management, internal briefing sessions, and collecting feedback from employees. Forming a dedicated team to drive in-house development and involving representatives from each department can also help build understanding and cooperation across the organization.<\/p>\n\n\n\n<h3 class=\"wp-block-heading smile-subheading\">3.2 Visualizing What Is Currently Outsourced<\/h3>\n\n\n\n<p>To bring DX in-house, you first need to understand which operations are currently being outsourced.<\/p>\n\n\n\n<p>Visualize key details of outsourced operations, including the work being outsourced, vendors, and costs. This makes it easier to prioritize which functions should be brought in-house.<\/p>\n\n\n\n<h3 class=\"wp-block-heading smile-subheading\">3.3 Clarifying Objectives and Target Business Processes<\/h3>\n\n\n\n<p>Based on the current state of outsourcing, clarify the purpose of bringing work in-house and identify the target operations. It is best to start with tasks that are less difficult and where results can be felt quickly. Possible objectives for insourcing include the following.<\/p>\n\n\n\n<ul class=\"wp-block-list smile-bullet-list\">\n<li>Cost Reduction<\/li>\n\n\n\n<li>Improving Development Speed<\/li>\n\n\n\n<li>Build systems tailored to your business<\/li>\n\n\n\n<li>Accumulating Know-How Internally<\/li>\n<\/ul>\n\n\n\n<p>Determine which operations should be brought in-house first based on your objectives.<\/p>\n\n\n\n<h3 class=\"wp-block-heading smile-subheading\">3.4 Creating an Overall Project Plan<\/h3>\n\n\n\n<p>Once the objectives and scope of in-house development have been defined, the next step is to create a plan for the entire project.<\/p>\n\n\n\n<p>Work backward from the goal and clearly define the actions required at each stage. Assign an owner and team members for each action. The overall plan should include items such as the project goal, the actions and deadlines for each stage, and the necessary resources.<\/p>\n\n\n\n<h3 class=\"wp-block-heading smile-subheading\">3.5 Establishing the Development Environment and Quality Management Framework<\/h3>\n\n\n\n<p>When bringing development in-house, it is essential to establish the right development environment and quality management framework. Select appropriate programming languages, development tools, servers, and other resources to build an efficient development environment.<\/p>\n\n\n\n<p>Establishing a quality management framework is also essential. Standardize the development process and put systems in place to conduct appropriate quality checks at each stage. Resource allocation is another important factor. Assign the necessary talent and budget to each project appropriately to ensure smooth development.<\/p>\n\n\n\n<p>By examining these points from multiple perspectives and establishing the right development environment and quality management framework, companies can strengthen the foundation for in-house development.<\/p>\n\n\n\n<h3 class=\"wp-block-heading smile-subheading\">3.6 Gradually Reduce Outsourcing<\/h3>\n\n\n\n<p>Once the necessary structure is in place, gradually reduce outsourcing in line with your priorities. Rather than bringing everything in-house at once, it is important to proceed steadily in stages.<\/p>\n\n\n\n<h3 class=\"wp-block-heading smile-subheading\">3.7 Complete the Shift to In-House Operations<\/h3>\n\n\n\n<p>In-house transition is complete once all outsourced work has been brought in-house and the organization can carry out operations without issues. However, the process does not end there; continuous improvement is essential. By repeatedly reviewing outcomes and taking follow-up action, the organization can build knowledge and expertise related to in-house operations.<\/p>\n\n\n\n<p>Some companies may be using consulting services as one form of outsourcing, while others may be considering introducing consulting for only certain operations. The article below explains the advantages and disadvantages of DX consulting, so please use it as a reference when choosing the right outsourcing approach.<\/p>\n<\/div><\/div>\n\n\n\n<div id=\"section-4\" class=\"wp-block-group smile-section\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"smile-section__head\"><div class=\"smile-section__number\">04<\/div><h2 class=\"smile-section__title\">Three Successful Examples of In-House DX<\/h2><\/div>\n\n\n<p>Let\u2019s look at some real-world examples of companies bringing DX initiatives in-house.<\/p>\n\n\n\n<h3 class=\"wp-block-heading smile-subheading\">4.1 Company A<\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"450\" src=\"https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/06\/image4-4.png\" alt=\"DX\u5185\u88fd\u5316\u306e\u91cd\u8981\u6027\u3068\u306f\uff1f\u30e1\u30ea\u30c3\u30c8\u3068\u9032\u3081\u65b9\u30fb3\u3064\u306e\u6210\u529f\u4e8b\u4f8b\" class=\"wp-image-4639\" srcset=\"https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/06\/image4-4.png 600w, https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/06\/image4-4-300x225.png 300w, https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/06\/image4-4-16x12.png 16w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading smile-case-heading\">Accelerating Business Improvement by Building an In-House Data Utilization Platform<\/h4>\n\n\n\n<p>Company A faced the challenge of fragmented data processing across its locations, which made it time-consuming to put data to effective use.<\/p>\n\n\n\n<p>With support from Smile, the company therefore worked to bring its data utilization platform in-house and built dashboards and a self-service BI environment.<\/p>\n\n\n\n<p>As a result, each department can now view and analyze data in real time, enabling frontline teams to drive operational improvements.<\/p>\n\n\n\n<p>In-house development also raises employees\u2019 awareness of data utilization and helps establish a culture of continuous improvement.<\/p>\n\n\n\n<p>We provide support with the optimal solution for your company\u2019s specific challenges, so please feel free to contact us.<\/p>\n\n\n\n<h3 class=\"wp-block-heading smile-subheading\">4.2 Company B<\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"566\" height=\"566\" src=\"https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/06\/image7-3.png\" alt=\"DX\u5185\u88fd\u5316\u306e\u91cd\u8981\u6027\u3068\u306f\uff1f\u30e1\u30ea\u30c3\u30c8\u3068\u9032\u3081\u65b9\u30fb3\u3064\u306e\u6210\u529f\u4e8b\u4f8b\" class=\"wp-image-4642\" srcset=\"https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/06\/image7-3.png 566w, https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/06\/image7-3-300x300.png 300w, https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/06\/image7-3-150x150.png 150w, https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/06\/image7-3-12x12.png 12w\" sizes=\"auto, (max-width: 566px) 100vw, 566px\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading smile-case-heading\">Significantly Improving Operational Efficiency Through Core System Modernization and In-House Development<\/h4>\n\n\n\n<p>Company B was dealing with an aging core system that had been in use for many years, as well as inefficient business operations.<\/p>\n\n\n\n<p>In a system modernization project, Smile supported everything from requirements definition to design and development while helping establish a structure that enabled internal team members to take an active role.<\/p>\n\n\n\n<p>As a result, workflows and forms were increasingly digitized, significantly improving operational efficiency.<\/p>\n\n\n\n<p>In addition, deeper internal understanding of the system has enabled the company to establish a structure for leading operations and improvements on its own.<\/p>\n\n\n\n<h3 class=\"wp-block-heading smile-subheading\">4.3 Company C<\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1280\" height=\"720\" src=\"https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/06\/image9-3.png\" alt=\"DX\u5185\u88fd\u5316\u306e\u91cd\u8981\u6027\u3068\u306f\uff1f\u30e1\u30ea\u30c3\u30c8\u3068\u9032\u3081\u65b9\u30fb3\u3064\u306e\u6210\u529f\u4e8b\u4f8b\" class=\"wp-image-4644\" srcset=\"https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/06\/image9-3.png 1280w, https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/06\/image9-3-300x169.png 300w, https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/06\/image9-3-1024x576.png 1024w, https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/06\/image9-3-768x432.png 768w, https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/06\/image9-3-18x10.png 18w\" sizes=\"auto, (max-width: 1280px) 100vw, 1280px\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading smile-case-heading\">Achieving More Advanced Operations by Bringing AI Capabilities In-House<\/h4>\n\n\n\n<p>Company C was considering the use of AI, but a lack of in-house expertise was preventing implementation from moving forward.<\/p>\n\n\n\n<p>Smile supported the selection and implementation of user-friendly AI tools and built an environment where they could be used effectively by frontline teams.<\/p>\n\n\n\n<p>This has significantly shortened analysis and forecasting work that previously took several months, achieving both greater operational efficiency and more advanced business processes.<\/p>\n\n\n\n<p>In-house development also allows AI expertise to accumulate within the organization, where it is being used as a foundation for future DX initiatives.<\/p>\n<\/div><\/div>\n\n\n\n<div id=\"section-5\" class=\"wp-block-group smile-section\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"smile-section__head\"><div class=\"smile-section__number\">05<\/div><h2 class=\"smile-section__title\">Challenges and Solutions for Advancing In-House DX<\/h2><\/div>\n\n\n<p>Let\u2019s look at the challenges companies may face when internalizing DX. We will also introduce practical countermeasures, so use them as a reference for your own initiatives.<\/p>\n\n\n\n<h3 class=\"wp-block-heading smile-subheading\">Challenge 1: A shortage of people with the necessary skills and experience<\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"750\" height=\"343\" src=\"https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/06\/image2-4.png\" alt=\"DX\u5185\u88fd\u5316\u306e\u91cd\u8981\u6027\u3068\u306f\uff1f\u30e1\u30ea\u30c3\u30c8\u3068\u9032\u3081\u65b9\u30fb3\u3064\u306e\u6210\u529f\u4e8b\u4f8b\" class=\"wp-image-4637\" srcset=\"https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/06\/image2-4.png 750w, https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/06\/image2-4-300x137.png 300w, https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/06\/image2-4-18x8.png 18w\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" \/><\/figure>\n\n\n\n<p>To make in-house development successful, companies need people who are skilled in system development and the use of IT tools. However, many organizations currently face a shortage of this type of talent. In addition, when trying to secure strong IT professionals who fit the company\u2019s objectives and requirements, it may not be possible to find the right people quickly.<\/p>\n\n\n\n<p>When it is difficult to secure talent who can contribute immediately, focusing on developing internal talent is an effective approach. Introducing systems and tools that are easy for employees without specialized expertise to use can also be highly effective.<\/p>\n\n\n\n<p>For example, in system development, there are tools that use low-code and no-code development methods, which do not require advanced programming expertise. While using these development tools, identify suitable candidates from within the organization. Provide education and training opportunities to develop them into talent capable of leading in-house DX initiatives.<\/p>\n\n\n\n<p>The following section explains reskilling methods that can help employees upgrade their skills.<\/p>\n\n\n\n<h3 class=\"wp-block-heading smile-subheading\">Challenge 2: Projects do not progress as planned<\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"2048\" height=\"1365\" src=\"https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/06\/image8-3.png\" alt=\"DX\u5185\u88fd\u5316\u306e\u91cd\u8981\u6027\u3068\u306f\uff1f\u30e1\u30ea\u30c3\u30c8\u3068\u9032\u3081\u65b9\u30fb3\u3064\u306e\u6210\u529f\u4e8b\u4f8b\" class=\"wp-image-4643\" srcset=\"https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/06\/image8-3.png 2048w, https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/06\/image8-3-300x200.png 300w, https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/06\/image8-3-1024x683.png 1024w, https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/06\/image8-3-768x512.png 768w, https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/06\/image8-3-1536x1024.png 1536w, https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/06\/image8-3-18x12.png 18w, https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/06\/image8-3-930x620.png 930w\" sizes=\"auto, (max-width: 2048px) 100vw, 2048px\" \/><\/figure>\n\n\n\n<p>Because internalizing DX requires changes to existing business workflows, it may encounter resistance within the organization. Projects can also stall if employees become dissatisfied with a temporary increase in workload.<\/p>\n\n\n\n<p>Successful internalization of DX requires understanding and cooperation from all employees.<\/p>\n\n\n\n<p>Before starting a project, it is therefore important to clarify the following points and share them internally.<\/p>\n\n\n\n<ul class=\"wp-block-list smile-bullet-list\">\n<li>Overview and Objectives of Bringing DX In-House<\/li>\n\n\n\n<li>Expected Changes and Benefits of Bringing DX In-House<\/li>\n\n\n\n<li>Project Approach and Schedule<\/li>\n<\/ul>\n\n\n\n<p>After sharing the information above, it is also effective to gather feedback from employees. Build a framework for two-way communication that helps employees understand the initiative and encourages their cooperation.<\/p>\n<\/div><\/div>\n\n\n\n<div id=\"section-6\" class=\"wp-block-group smile-section\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"smile-section__head\"><div class=\"smile-section__number\">06<\/div><h2 class=\"smile-section__title\">Conclusion: Building Long-Term Competitiveness Through In-House DX<\/h2><\/div>\n\n\n<p>Internalizing DX is an important initiative for enhancing your company\u2019s appeal and building sustainable competitive advantage. If you continue to rely on delegated work or outsourcing, it can be difficult to accumulate know-how and develop strengths that are unique to your organization.<\/p>\n\n\n\n<p>By pursuing in-house DX, companies can clarify the direction of transformation they truly need. It also helps foster a company-wide mindset of taking proactive action to improve operational efficiency and optimize systems.<\/p>\n\n\n\n<p>However, to achieve internalization, companies need to gain employee understanding and address the various issues that could hinder progress one by one. Bringing DX in-house cannot be accomplished overnight. It requires a long-term perspective and steady, sustained efforts. By doing so, companies can accelerate their DX and grow into more competitive organizations.<\/p>\n\n\n\n<p>Smile is an IT company that provides DX promotion and system development services for companies in Japan and Vietnam.<\/p>\n\n\n\n<p>We go beyond the role of a development vendor by gaining a deep understanding of each client\u2019s business challenges and on-site realities, then providing end-to-end support from business process improvement and system design to development and operations.<\/p>\n\n\n\n<p>In particular, for in-house DX initiatives, we provide support focused on developing internal talent and building organizational know-how, with the aim of reducing reliance on external partners.<\/p>\n\n\n\n<p>In addition, a structure centered on BrSE enables both smooth communication with Japanese companies and high-quality development.<\/p>\n\n\n\n<p>If you have any questions about advancing DX or bringing capabilities in-house, please feel free to contact us. We will propose the best approach based on your company's situation.<\/p>\n<\/div><\/div>\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>1.1 What Is In-House DX? First, DX refers to the use of digital technologies...&nbsp;<a href=\"https:\/\/smilesoftware.org\/en\/dx%E5%86%85%E8%A3%BD%E5%8C%96%E3%81%AE%E9%87%8D%E8%A6%81%E6%80%A7%E3%81%A8%E3%81%AF%E3%83%A1%E3%83%AA%E3%83%83%E3%83%88%E3%81%A8%E9%80%B2%E3%82%81%E6%96%B93%E3%81%A4%E3%81%AE\/\" class=\"\" rel=\"bookmark\">Read More &raquo;<span class=\"screen-reader-text\">Why Bringing DX In-House Matters: Benefits, Key Steps, and Three Success Stories<\/span><\/a><\/p>","protected":false},"author":2,"featured_media":4635,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","_price":"","_stock":"","_tribe_ticket_header":"","_tribe_default_ticket_provider":"","_ticket_start_date":"","_ticket_end_date":"","_tribe_ticket_show_description":"","_tribe_ticket_show_not_going":false,"_tribe_ticket_use_global_stock":"","_tribe_ticket_global_stock_level":"","_global_stock_mode":"","_global_stock_cap":"","_tribe_rsvp_for_event":"","_tribe_ticket_going_count":"","_tribe_ticket_not_going_count":"","_tribe_tickets_list":"[]","_tribe_ticket_has_attendee_info_fields":false,"_themeisle_gutenberg_block_has_review":false,"_ti_tpc_template_sync":false,"_ti_tpc_template_id":"","footnotes":""},"categories":[32],"tags":[],"class_list":["post-4645","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"acf":[],"rttpg_featured_image_url":{"full":["https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/06\/redmine-1309-featured-imagegen.png",1672,941,false],"landscape":["https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/06\/redmine-1309-featured-imagegen.png",1672,941,false],"portraits":["https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/06\/redmine-1309-featured-imagegen.png",1672,941,false],"thumbnail":["https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/06\/redmine-1309-featured-imagegen-150x150.png",150,150,true],"medium":["https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/06\/redmine-1309-featured-imagegen-300x169.png",300,169,true],"large":["https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/06\/redmine-1309-featured-imagegen-1024x576.png",1024,576,true],"1536x1536":["https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/06\/redmine-1309-featured-imagegen-1536x864.png",1536,864,true],"2048x2048":["https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/06\/redmine-1309-featured-imagegen.png",1672,941,false],"trp-custom-language-flag":["https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/06\/redmine-1309-featured-imagegen-18x10.png",18,10,true],"neve-blog":["https:\/\/smilesoftware.org\/wp-content\/uploads\/2026\/06\/redmine-1309-featured-imagegen-930x620.png",930,620,true]},"rttpg_author":{"display_name":"\u7b20\u539f \u840c","author_link":"https:\/\/smilesoftware.org\/en\/author\/chinh-man\/"},"rttpg_comment":0,"rttpg_category":"<a href=\"https:\/\/smilesoftware.org\/en\/category\/blog\/\" rel=\"category tag\">\u30d6\u30ed\u30b0<\/a>","rttpg_excerpt":"1.1DX\u306e\u5185\u88fd\u5316\u3068\u306f \u307e\u305aDX\u3068\u306f\u3001\u30c7\u30b8\u30bf\u30eb\u6280\u8853\u3084\u30c7\u30fc\u30bf\u3092&hellip;&nbsp;Read More &&hellip;","_links":{"self":[{"href":"https:\/\/smilesoftware.org\/en\/wp-json\/wp\/v2\/posts\/4645","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/smilesoftware.org\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/smilesoftware.org\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/smilesoftware.org\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/smilesoftware.org\/en\/wp-json\/wp\/v2\/comments?post=4645"}],"version-history":[{"count":12,"href":"https:\/\/smilesoftware.org\/en\/wp-json\/wp\/v2\/posts\/4645\/revisions"}],"predecessor-version":[{"id":4711,"href":"https:\/\/smilesoftware.org\/en\/wp-json\/wp\/v2\/posts\/4645\/revisions\/4711"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/smilesoftware.org\/en\/wp-json\/wp\/v2\/media\/4635"}],"wp:attachment":[{"href":"https:\/\/smilesoftware.org\/en\/wp-json\/wp\/v2\/media?parent=4645"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/smilesoftware.org\/en\/wp-json\/wp\/v2\/categories?post=4645"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/smilesoftware.org\/en\/wp-json\/wp\/v2\/tags?post=4645"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}