{"id":6167,"date":"2026-10-06T18:02:02","date_gmt":"2026-10-06T09:02:02","guid":{"rendered":"https:\/\/smilesoftware.org\/?page_id=6167"},"modified":"2026-10-26T17:51:36","modified_gmt":"2026-10-26T08:51:36","slug":"%e5%88%9d%e3%82%81%e3%81%a6%e3%81%ae%e3%81%8a%e5%ae%a2%e6%a7%98%e3%81%b8","status":"publish","type":"page","link":"https:\/\/smilesoftware.org\/en\/first-time-clients\/","title":{"rendered":"For First-Time Customers"},"content":{"rendered":"
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Initial Solution Consultation \u2013 Safe & Lean Kickoff<\/h2>\n\n\n\n

SMILE Software is ready to listen to your business goals, unpack technical requirements, provide technology direction, and prepare an Initial Budget Estimate<\/b> under our Free Initial Consultation Policy<\/b> (covers discovery discussions & initial budget estimates; detailed WBS, PoC, or Audits are scoped separately upon mutual agreement).<\/span><\/strong><\/span><\/span><\/strong><\/span><\/p>\n<\/div>

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You can start with SMILE even if...<\/h3>\n\n\n\n
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No specs available (Requirement Definition)<\/strong><\/p>\n<\/div>\n\n\n\n

Our BrSE will listen and help shape your ideas into structured requirements.<\/p>\n<\/div>\n\n\n\n

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Budget estimate needed<\/strong><\/p>\n<\/div>\n\n\n\n

SMILE delivers an Initial Budget Estimate for your internal approval.<\/p>\n<\/div>\n\n\n\n

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Legacy system concerns<\/strong><\/p>\n<\/div>\n\n\n\n

Senior Tech Lead evaluates API compatibility and safe infrastructure integration.<\/p>\n<\/div>\n\n\n\n

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Exploring a Proof of Concept (PoC)<\/strong><\/p>\n<\/div>\n\n\n\n

 We propose a lean testing approach to measure real-world performance before major investments.<\/p>\n<\/div>\n<\/div><\/div>\n\n\n\n

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Transparent Collaboration Process<\/h3>\n\n\n\n
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01. Initial Discovery<\/h3>\n\n\n\n

 Active listening to your business challenges & initial info gathering <\/p>\n<\/div><\/div><\/div>\n\n\n\n

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02. Requirement Structuring<\/h3>\n\n\n\n

BrSE translates ideas into a clear Requirement Summary<\/strong><\/p>\n<\/div><\/div><\/div>\n\n\n\n

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03. Technical Solution Proposal<\/h3>\n\n\n\n

Senior Tech Lead assesses architecture & delivers a Technical Proposal<\/strong><\/p>\n<\/div><\/div><\/div>\n\n\n\n

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04. Initial Estimate Delivery<\/h3>\n\n\n\n

SMILE confirms required scope and delivers an Initial Budget Estimate within 1\u20132 business days<\/b> for qualified requests.<\/span><\/strong><\/p>\n<\/div><\/div><\/div>\n\n\n\n

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05. Strategy Agreement & Next Steps<\/h3>\n\n\n\n

Mutual discussion to select the official execution model, detailed WBS breakdown, or optional validation packages (Audit\/PoC\/Pilot) upon mutual agreement.<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Optional Validation Services<\/h3>\n\n\n\n
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System Audit<\/strong><\/strong><\/p>\n\n\n\n

Assessment of legacy architecture, codebase health, and API compatibility.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Agile PoC (Proof of Concept)<\/strong><\/strong><\/p>\n\n\n\n

Building lean demos\/prototypes to validate performance & feasibility.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Micro Pilot<\/strong><\/strong><\/p>\n\n\n\n

Trial run with 1\u20133 engineers for 1\u20132 months to evaluate collaboration & workflow.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n

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Frequently Asked Questions (FAQ)<\/h3>\n\n\n\n
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Q. Can we consult even if we don't have specifications yet?<\/strong><\/div><\/summary>
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Absolutely. SMILE's BrSE will guide you and help structure your feature requirements.<\/p>\n<\/div><\/details>\n\n\n\n

Q. Are we obligated to sign a contract after receiving the Initial Estimate?<\/strong><\/div><\/summary>
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No. The Initial Budget Estimate is non-binding reference documentation.<\/p>\n<\/div><\/details>\n\n\n\n

Q. When does SMILE create a detailed WBS or execute a PoC?<\/strong><\/div><\/summary>
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Detailed WBS breakdowns and validation packages are discussed and quoted separately in Step 05 after both parties agree on the initial approach.<\/p>\n<\/div><\/details>\n<\/div>\n\n\n\n

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Feel free to contact us, even if your requirements are not yet defined.<\/strong><\/p>\n<\/div>\n\n\n\n

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Get a Free Consultation \u2192<\/a><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n
<\/div>","protected":false},"excerpt":{"rendered":"

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